Return process of a configurable mtrl

[Former Member]

Can somebody explain a clean process for return of a configurable product? The scenario includes complete return of the original configured product or part of the original configured product. Also would like to know the subsequent rework/putting the part back in inventory.

[Former Member]

From your description I understand that we are looking at a Make to order scenario.

I assume that there will be repeat orders for this item.

Now,

1. When the customer rejects the order, we are left with what we nor mally call a orphan unit, this is because the item was produced for a specific order.

2. This item when returned will, in general go to our unrestricted stock( this is a possible option).

3. Assume that we have another Order for the same item with similar specification, in this case we have to just transfer the stock from the old SO to the new SO. This can be achieved by using the move ment type 413 (E). This mvmt type will transfer stock from one SO to another.

4. Now, we would have a PO created for the new SO. All you need to do is just cancel this PO, so that your vendor does not add a stock further.

hope this gives an idea of how rject or returns are handled for configurable materials.

Regards,

Mani

[Former Member]

Mani-

Thanks for replying. I think you understood the scenario completely.

I have few queries though on your answer.

point no 2: The returned mtrl will go in the blocked stock not the unrestricted stock. Do u still think mvt type 413E will work.Coz it was a sales order stock but pgi'd later.

point no4: why will a PO to vendor be created in this scenario.

Once again appreciate ur reply.

Thanks

Vishal