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Former Member

FBRA

User is trying to use FBRA to reset a cleared document. She gets a message that says "Balance of the line items is not zero". When I look at the document, the document number and the clearing document number are the same. Debits and credits are equal. How can the doc # and clearing doc # be the same? (the document # begins with 16.) If the debits and credits are equal, what does that message mean?

Thank you.

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3 Answers

  • Best Answer
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    Former Member
    Oct 20, 2008 at 07:31 PM

    Hi Greg,

    The document which you are trying to clear is linked with some other Cleared document.

    First reset the other cleared document.

    This other cleared document number is displayed by the system either in the log, or at the same place where you are getting the error ``Balance of the line items is not zero".

    Try to reset that cleared document. Then all subsequent Cleared Docs can be reset.

    Regards

    Velu Mudaliar

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    Former Member
    Oct 16, 2008 at 01:21 AM

    Do you have parallel currency? please check them also.

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    • Former Member Former Member

      Hi,

      The doc# and clg# can be the same, if you use an existing posted doc item to clear another doc item. using account clear.

      Cheers...

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    Former Member
    Nov 22, 2008 at 10:03 AM

    document which you are trying to reset just check from FB03.

    and reset if any other clearing has been done with your clearing document.

    regards

    SU*

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