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Former Member

Error in SyncManager "INVALID MESSAGE DATA"

Hello all,

When trying to sync a new order i get the following message

followed by the message saying order failed to sync

Failed to send order alert.

Invalid message data [(----) 3581-8]

at SAPbobsCOM.IMessagesService.SendMessage(Message pMessage)

at NetPoint.SynchSBO.SBOObjects.SBOOrder.CreateMessage(String docEntry)

at NetPoint.SynchSBO.SBOObjects.SBOOrder.PostSaveProcessing(String docentry, NPOrder order)

i can't find any solutions on the forms. has anyone had this issue before

points will be awarded accordingly

Thank you.

Edited by: Sebastiano Todaro on Oct 15, 2008 5:44 PM

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1 Answer

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    Former Member
    Oct 15, 2008 at 04:41 PM

    Hi Sebastiano,

    The order alert is failing to send to B1 from the synch.

    This is a bug in the DI API for the version you B1 you have. The only fix is to get the right combination of B1/WT versions (sorry--I'm not sure what those are).

    You can make the error go away by unchecking the create alerts flag on the settings page of the synch manager.

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    • Former Member Former Member

      Hello Shane what you said make sense. I believe it worked in the Demo database because i wasnt creating a business partner for each order that came in.

      Manager does not exist as BP which would logically create an error.

      don't ask why it works in my demo database. i took over this project from a coworker. Who knows what he did 😉

      Manager is correctly flagged an internal user in WT.