SC Attachment issue

[Former Member]

Hi Gurus

We are in SRM 5.5 classic scenario.

We have installed Java 6 in our system and we are trying to add the attachment to our SC and we received the error message as "The Content server is reporting error. Contact your system administrator.

Please suggest how to correct this.

Thanks & Regards

Sada

[Former Member]

Created new requst

[Former Member]

Hello,

Please maintain following customizing:

Tx.SPRO -> IMG -> SRM -> SRM Server -> Cross-application Basic settings

-> Define settings for Attachments -> set flags for these two options:

[X] Deactivate Java Applet

[X] Deactivate Attachment Versioning

Please check the settings in the transaction SICF for the docserver

configuration, and SMICM ->GO TO services if the services are running

and SSO2 transaction and check if everything is green here.

If you disable Java applet by marking it with 'X' in customizing

at "Define settings for Attachments", you will have the old attachment

upload/download functionality without using Java applet. In the old

functionality we don't have attachment versioning concept and some other

uploading features are also not available in old functionality.

For example, in old functionality there were problems with file names

having some special characters, secondly problems in uploading large

files which are more than 25 MB. All these issues are fixed in Java

applet. So we strongly recommended to use attachment functionality with

Java applet.

Kind regards,

Gaurav

[masa_139]

Hi,

Do you use contents server ? Did it work before ?

It look connection problem to the contents server. Please contact your system admin.

Regards,

Masa

[former_member183819]

Hi

As Masa Said, you log into EBP server to go to content server via OAC0 and select your repository if you know. It will ask you content servr user id and pw. check it admin.

He can ping and check whether both connections are available or not

BR

Muthu

Edited by: Muthuraman Govindasamy on Oct 16, 2008 12:03 PM