Sync Item fatal Error

[Former Member]

Hello All:

When I update item in SBO, Item doesn't get synced correction... And it throw me below error. With no useful information at all!! Does anyone have his experience.. BTW it aknowledge the date/time for the error as to say that there is a log that administrator can get further details about the error message. But where is it???

Problem with Notes for ItemCode A00001 Warning: Fatal error 9100 occurred at Oct 15 2008 9:50AM. Note the error and time, and contact your system administrator.

at NetPoint.SynchSBO.SBOObjects.SBOItem.SBOToNetPoint(SBOQueueObject qData)

at NetPoint.SynchSBO.SynchObjectBase.Synch()

[Former Member]

Hello Bo Peng,

Have you tried removing all of the content of the notes field on this Item? Maybe there is a character that is illegal for the Business One DI-API?

That's all I can think of off the top of my head. This is a strange error.

James

[Former Member]

Surprising enough.. I have nothing in the note for some of the items that's error off!!

[Former Member]

Hi Bo,

I have never seen this error before.

It appears to be a SQL Server error, possibly related to index corruption.

The error is mentioned in the following msdn article:

http://support.microsoft.com/kb/923247

I would start there and try some google searches if that does not work.