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Apr 23, 2018 at 01:09 PM

Integration C4C and Genesys Telephony

977 Views Last edit Apr 26, 2018 at 01:43 PM 2 rev

Hello,

Does anyone made CTI integration between C4C and Genesys Telephony server using CTI client adapter dll?

I have a lot of questions and the documentation is not totally clear.

How can I make the call to localhost URL ?

I need support from one Genesys expert professional?

Can I make this by myself?

Thanks for any help.

Regards,

Ciro Zanata.