Creation of Multiple Activities for same Employee,same day and same time

[Former Member]

Hi Experts,

In CRM 2007 I am creating an Activity(e.g Customer Visit) for a particular day for a particular employee. I am selecting the Option "Whole Day".

When again I am creating another Activity same day and for same employee the ideally system should not allow me to create further activities as I have already scheduled for the whole day but its is allowing me to create as many activities i want irrespective of Time frame.

I want to block overlappped activities created for same emloyee same time.

Can you please suggest me with your ideas inorder to achieve same???

Regards

Arup

[Former Member]

Hi Experts,

Any more solution to this???

Regards

Arup

[former_member198218]

Hi Arup,

by default there is nothing available to control this. This is in line with typical groupware applications and therefore there are no plans to enhance it.

the only way is to do this by custom coding.

best

martin

[Former Member]

Hi Martin,

Could you please elaborate on what you mentioned as "custom coding"?

Regds...

Arup

[Former Member]

Hello,

If there is no standard solution you can implement the BADI : CRM_ORDERADM_H_BADI

Here you can see when a new activity is created, and then maybe you can cancel the creation or even replace the new activity by the existing one.

Regards,

Benoî