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Former Member
Oct 15, 2008 at 10:01 AM

There is no bookmark Item details in service desk message

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At creation of the message of support the message of type SLFN is by default created.

And bookmark Item details is absent.

It is necessary to create messages of type SLF1?

What is correct?

On heading traces

[link-new-transaction-type-that-is-not-slfn-to-tran]