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Former Member

Cannot delete sales order when invoice is canceled

Hi guys,

I have this problem. Proces is defined with two document: sales order and invoice. I have canceled invoice

with VF11 and set u201CReason for rejectu201D in sales order but status overview is not set as u201CCompletedu201D.

I cannot delete sales order, what is the problem any idea??

Thanks,

Nihad

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11 Answers

  • Best Answer
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    Former Member
    Oct 15, 2008 at 10:44 AM

    hi,

    you can not delete the order, because you have the invoice. That's SAP

    You have to ser a Reason for reject.

    The reason you used is not a reason, that canceles the order.

    With the readon to reject you can do several things - not to print, not to deliver - not to invoice.

    Go to Customizing, to inform you about the settings.

    Try the other reasons, until you find the one, which sets you your status completed.

    hans.

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    Former Member
    Oct 15, 2008 at 09:46 AM

    I don't get my order listed in open sales orders. Error message I got is this:

    "Item 000010 cannot be deleted because of subsequent document 90012921

    Message no. V1 489"

    What should I do to cancel or delete my order?

    Thank you

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    • Former Member

      Hello,

      Check in the billing due list VF04 with order related billing option, is it getting listed in billing due list?

      If it is not displaying in open order report (VA05) and billing due list (VF04), the it is not a matter of worry.

      If you want to change the status of the overall status of the

      sales order, the check with your ABAP expert, he may be able to change the same in Debug mode.

      Prase

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    Former Member
    Oct 15, 2008 at 01:47 PM

    I get my order in open sales order list as well (VA05). .

    I tried to put other reasons but again my status is "open". It cannot be canceled.

    I manage to cancel invoice and set different reason but my status of sales order is still "open". Any idea how to cancel this sales order?? What should I look at in Customization?

    Thanks, Nihad

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    • Former Member

      Hello,

      I don't think there is a customisation settings to overcome this. The best would be to force the complete status technically. If you have an ABAP expert with you, he will do the same.

      Prase

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    Former Member
    Oct 15, 2008 at 07:43 AM

    Hi

    Nihad

    Check the doc flow of the sales order and check all the subsequent doc are deleted and the order qty is completly open. If any doc is not cancel / deleted do the same and then don't assign any reason if u want to delete the SO. In case if u want to short close the order u need not require to cancel the subsequent doc just assign the reason for rejection and save the order.

    Thx.

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    Former Member
    Oct 15, 2008 at 08:22 AM

    Hello,

    could you please let us know the current status of the order. You may see the status in VA03 --> Order --> Environment --> Status overview.

    If your set the reason for rejection in the line item level, you need to set for all the line items. Set it in the header level, it will be applicable to the whole document.

    It is always advicable to reject the sales document with a reson for rejection. Once you delete the document, we will not be in a position to retrieve the same from the system.

    Prase

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    Former Member
    Oct 15, 2008 at 09:05 AM

    This is overview of the status:

    Standard Order 27057

    Sold-to 400000 proba

    Status overview

    5 Current hdr status Everything rejected

    Total processing Open

    Rejection status Everything rejected

    5 Ord-related bill.st. Not invoiced

    Invoice 90012921 14.10.2008

    Cancel. Invoice (S1) 90012986 14.10.2008

    Completeness Complete header data

    Billg doc. complete Complete header data

    Current item status

    ItemNo Material

    5 000010 Otkup tendera 1,000 PC Fully rejected

    Total processing Open

    Reason for rejection 10 Unreasonable request

    Rejection status Fully rejected

    5 Ord-related bill.st. Not invoiced 0,000 PC Billed 1,000 PC open

    Invoice 90012921 10 14.10.2008 1,000 PC

    Cancel. Invoice (S1) 90012986 10 14.10.2008 1,000 PC

    Completeness Complete item data

    Billg doc. complete Complete item data

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    Former Member
    Oct 15, 2008 at 09:09 AM

    You are using order related billing. But do you have any delivery created for the order. If so, sale order cannot be deleted.

    Regards,

    GSL.

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    Former Member
    Oct 15, 2008 at 09:12 AM

    No, I don't have any delivery. I want to cancel or delete sales order from the system at all.

    Nihad

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    • Former Member

      Hello,

      check whther the order is listing in open sales order report. Use transaction VA05, select open sales orders, give the date, order type and organisationla details and execute. Check whther it is getting listed in this. If not, it is not an open sales order.

      What is the error message the system is displaying when you try to delete the sales order??

      Prase

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    Former Member
    Oct 15, 2008 at 10:14 AM

    I have got my order in the billing due list (VF04) with order related billing option.

    What is the next step?

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    Former Member
    Oct 15, 2008 at 04:11 PM

    u must set all items of sales order to rectject reason. then the sales order's status show complete.

    u cannot delete sales order in despit of u canceled invoice,because the subsequence document was created.

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