Skip to Content
avatar image
Former Member

Missed Deadline need to have multiple Escalation Rules- Workflow

Dear Brothers,

Workflow Requirement is:

there are 3 approvers A,B,C. A is the initial Approver and B is the supervisor of A. C is the manager of B.

For the first 2 days if the Approver A does not approve his work item then we need to inform him of the missed deadline.

and if the Approver A has not approved the work item at the end of 4th day, then the Approver A and Supervisor B need to be informed of the missed deadline.

And if the Approver A has not approved the work item at the end of 6th day then the Approver A , Supervisor B and the Manager C need to be informed of the Missed deadline.

so, i hope there need to be 3 different escalation rules

Please help on this..

I have tried working with modeled deadline and using the obsolete branch . i am not able to properly fulfill the requirement.

Thanks,

Altaf

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • Best Answer
    avatar image
    Former Member
    Oct 14, 2008 at 02:33 AM

    hi ataf, you can use loop with model deadline monitoring, in the branch of the loop, you can add mutiple condition (Check loop index) to set different rule (such as new deadline).

    Add comment
    10|10000 characters needed characters exceeded

  • Oct 14, 2008 at 03:17 AM

    Hi Ataf,

    You can try with the Dealine montoring with Put Number of days in Requested End Tab and you will automatically execute..

    Thanks,

    Chidanand

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      hi,

      i have found a easy solution.

      the method i tried and got successful is:

      1. after the step which contains the latest end entry i have included a background send mail step.

      2. i have created another activity step which will send mail and in this step i have used the requested start . its like first mail goes for 2 days so the next mail needs to go for 4 days . so here i have mentioned 2 days in the requested start tab

      3. created another activity step which sends mail, here again i mentioned 2 days in the requested start tab so it makes it step get executed after 6 days.

      thanks,

      altaf

  • avatar image
    Former Member
    Oct 17, 2008 at 02:18 AM

    i have already posted it in the message please check the thread to find the solution

    Add comment
    10|10000 characters needed characters exceeded