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Former Member

Issue while installing Flynet Webservice Generator on my laptop


I downloaded the 30 day trial version of Xcelsius Engage Server 2008.While trying to install Flynet I am having the following error

An Exception occured in the OnAfterInstall event handler of Licensing Service.ProjectInstaller

-->Cannot start service Flynet CAL Manager for Xcelsius on computer'.' -->The service did not respond to start or control request in a

timely fashion.

I am using the setup.exe in

\SP1\Connectivity\Flynet WebService Generator to install the service.

Please help if possible.



Edited by: Deepak Mangani on Oct 9, 2008 9:17 PM

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2 Answers

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    Former Member
    Oct 09, 2008 at 11:19 PM

    Hi Deepak,

    Flynet is actually a third-party application that Business Objects doesn't provide support for. Fortunately, Flynet has their own support services that you can find here:

    Best regards,

    Jon Teopaco

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  • Mar 02, 2009 at 11:05 PM

    Hi Deepak,

    I wonder if the "[Getting Started - Installing Flynet|]" document may be of some help to you as well.

    Note an upcoming webinar from Flynet on March 25, 2009: [Unleashing the Awesome Power of Xcelsius: Flynet and Live Xcelsius Dashboards|] [original link is broken]; that you might want to register for and attend.



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    • Former Member

      Deepak's issue was actually dealt with via our support , e.mail support AT

      But in case anyone else has a similar problem this is probably due to one of two things:

      Your operating system is 64 bit , a known issue we have with the Licence Keycode checker routine.

      OR , you are running a non-English version of windows. We have fixed this for the next release of the Web service Generator but in the interim we can provide you with a solution.

      The quickest way to get support on our Web Service Generator is to e.mail using the address above, although we do check this forum most days.


      Flynet Support


      P.S , thanks for the plug for our Webinar Jason

      Edited by: Ian Learmonth on Mar 5, 2009 11:19 AM