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Lumira Server BI Platform Unable Document Open

Apr 20 at 10:55 AM

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Hi all,

please help me fix this error in picture attach when i open lumira 2.1 document from BI lunchpad.

- BI platform version : 4.2 SP3 (no patch)

- Lumira server 2.1 SP00


err.jpg (55.4 kB)
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6 Answers

Bharath B N
Apr 20 at 12:22 PM
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Bharath B N
Apr 20 at 12:30 PM
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Bharath B N
May 03 at 11:55 AM
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  1. Make sure Lumira server is Up and Running in CMC->Servers->All servers
  2. Take a backup of tomcat work folder.
  3. delete/rename BOE folder in tomcat folder.
  4. Restart the tomcat.
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I tried your solution but it not work. Thanks

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Bharath B N
May 09 at 09:53 AM
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Hi Toan Pham Tien ,

what is the Operating system ?

Please check this SAP Note: https://launchpad.support.sap.com/#/notes/2623820

If this is not the case for you, I suggest you to create incident with component "BI-LUM-SRV-BIP".

-

Bharath

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Toan Pham Tien May 03 at 07:02 AM
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Thanks Bharath B N,

I tried update BI platform to 4.2 sp3 patch 13 but still error.

please guide me in detail

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Mohammed Ashraf
May 10 at 04:39 AM
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