Dispatcher wont start

[jstubbs]

Hi, When I try to start our IDES system all components start except for the dispatcher. The error is as below:

*** ERROR => DpHdlDeadWp: W0 (pid 3796) died (severity=0, status=0) [dpxxwp.c 1362] DpWpRecoverMutex: recover resources of W0 (pid = 3796)

The database (Sql Server) starts ok. This only just started happening, the system was fine until 2 days ago. It is hosted on an Azure server. Hopefully someone can point me to a solution.

Thanks

[jstubbs · Accepted solution]

I restarted the server and that fixed it. Still don't know why it wouldn't start.

[isaias_freitas · Accepted solution]

Hello Jeff,

Glad to hear that the issue is fixed.

If you still want to take a look at why it failed to start, and the system was no (re)started more than once after the failure occurred, attach the "dev_w0.old" file to this thread as we need the traces from the time of the issue.

Regards,

Isaías

[raquel_gomez]

HI Jeff,
Please copy here complete Dispatcher trace (dev_disp) when it did not start. If server has been restarted, it will be dev_dips.old.
Trace says WP0 has died, probably the rest of the WP died, causing the Dispatcher not to start.
Provide also dev_w0 trace (or dev_w0.old if server is restarted), so that I can check why WP died.

Regards,
Raquel