How to post the return at contract level in FICA

[Former Member]

How to post the return fee at the contract level in FICA?

[TammyPowlas]

Why at the contract level? Shouldn't be at the contract account level?

[Former Member]

In order to take it through dunning process.

[william_eastman · Accepted solution]

Returns are always posted based on the document. The fee could only be posted at the level of the original receivable.

[Former Member · Accepted solution]

Yes, i agree. But is there any way that we can post it at the contract even if the payment is on account level? Is there any event to update the contract?

Thank you.

[william_eastman · Accepted solution]

there are events for returns. have you checked them?

[former_member455281]

Hi Bhargavi,

You can explore the events 255 for determining the payment documents. For your requirement please explore the option of Type of posting and enhanced returns processing.

Regards,

Gaurav