Skip to Content
author's profile photo Former Member
Former Member

Unable to start CMS

I installed CR server XI on my local machine and CMS will not start. The log is:

assert failure: (.\ODBCDatabaseSubsystem_impl.cpp:1695). (SQL_SUCCEEDED( rc ) : no message).

Help?

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 06, 2008 at 11:13 PM

    Hello Michael,

    The assert failure error messages are quite common. I've seen them appearing in logfiles for deployments that run without a hitch whatsoever. So I don't think that's the issue.

    To get a better understanding of what's happening in the background, try running your CMS with the -trace statement appended to the CMS commandline. This will create trace logs in the Business Objects logging folder. Remember to turn the tracing off when you have resolved the issue, as it will cause much overhead and has quite an impact on performance.

    Should you fail to solve the issue by tracing the CMS, I suggest you create a call with support and send them your trace file. I'm sure they'll be able to help you out.

    Good luck!

    Kind regards,

    Kristof

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.