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EPM Add-in SP27 doesn't appear in Excel com addins


I installed epm add-in (SP27) successfully but when I open excel I dont see epm tab.

I am using Windows 8.1 office 2010 and BPC Netweaver version.

I tried going to excel options and com addins to see if epm shows up there, but it doesnt.

When i open webportal en try to open Epm Office Add-in Excel, i got the message : Impossible to find the EPMXLClientAddin.

please some advise. thanks.


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  • we found the problem; when installing EPM the program tried to write in Temp (like exe files) and this was not allowed by protection scanner.

    When we tried it without the protection scanner; it went well.


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4 Answers

  • Nov 17, 2016 at 12:45 PM

    I can recommend:

    1. Fully uninstall EPM form windows programs.

    2. Install the correct version - 32 bit!

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  • Nov 03, 2016 at 02:37 PM

    Hi Nancy,

    if the epm add-in is installed on your PC (you can verify it in control panel, installed programs) probably it is just disabled, please open your Excel Options > Add-Ins > Inactive Application Add-ins and enable it, verify that also in COM Add-Ins dialog box is enabled.



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    • Hi Roberto,

      verified in installed programs but still nothing to find in the Excel Options > Add-Ins > Inactive Applications Add-ins OR COM Add-ins OR Excel Add-ins

      there is nothing to enable.

      If i try to open EPM office Add-in Excel in the webportal i got message : Impossible to find the EPMXLClientAddin

  • Nov 03, 2016 at 04:48 PM

    Hi Nancy,

    try closing excel, renaming the EPMXLClientPreference.XML file and then recreate it new by opening Excel, test if after it works. If not try reinstalling epm add-in.



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  • Nov 17, 2016 at 11:27 AM

    Hi Nancy,

    Please try once the below solution.

    Issue: Unable To Open Excel From BPC:

    If EPM add-on is getting disabled once you close and open the excel


    1.Open excel and go to File->Options->Add-Ins and on Manage Add-ons select COM Add-Ins and click on Go

    2.Select EPM add-in and click Ok.

    Note : Here in the above screen shot you can see Load Behaviour is ‘Unloaded’. So every time you close the excel this EPM add-in will not be loaded.

    3.Once you click on Ok you can see EPM add-In On the Menu

    4.Open your registry editor. To do this, open your Windows Start menu and type "regedit". Go to HKEY_CURRENT_USER > Software > Microsoft > Office > Excel > Addins>FPMXLClient.Connect

    5.Note what the LoadBehavior is set to. It will be a number like 0 or 1 or 3

    6.Double Click On Load Behaviour and change the value to 3.

    7.Close the excel now and then close regedit as well.

    8.Again open Regedit and make sure value is 3 only.

    9.Now re-open the excel and you can see EPM is enabled after just starting the excel.

    10.You can also verify the same at COM-Add-ins screen.

    11.Now login to BPC portal.



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