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EPM Add-in SP27 doesn't appear in Excel com addins

Nov 02, 2016 at 11:29 AM

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Hello,

I installed epm add-in (SP27) successfully but when I open excel I dont see epm tab.

I am using Windows 8.1 office 2010 and BPC Netweaver version.

I tried going to excel options and com addins to see if epm shows up there, but it doesnt.

When i open webportal en try to open Epm Office Add-in Excel, i got the message : Impossible to find the EPMXLClientAddin.

please some advise. thanks.

Nancy

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we found the problem; when installing EPM the program tried to write in Temp (like exe files) and this was not allowed by protection scanner.

When we tried it without the protection scanner; it went well.

Thanks

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4 Answers

Vadim Kalinin Nov 17, 2016 at 12:45 PM
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I can recommend:

1. Fully uninstall EPM form windows programs.

2. Install the correct version - 32 bit!

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Roberto Vidotti Nov 03, 2016 at 02:37 PM
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Hi Nancy,

if the epm add-in is installed on your PC (you can verify it in control panel, installed programs) probably it is just disabled, please open your Excel Options > Add-Ins > Inactive Application Add-ins and enable it, verify that also in COM Add-Ins dialog box is enabled.

Regards

Roberto

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Hi Roberto,

verified in installed programs but still nothing to find in the Excel Options > Add-Ins > Inactive Applications Add-ins OR COM Add-ins OR Excel Add-ins

there is nothing to enable.

If i try to open EPM office Add-in Excel in the webportal i got message : Impossible to find the EPMXLClientAddin

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Roberto Vidotti Nov 03, 2016 at 04:48 PM
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Hi Nancy,

try closing excel, renaming the EPMXLClientPreference.XML file and then recreate it new by opening Excel, test if after it works. If not try reinstalling epm add-in.

Regards

Roberto

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karan kothari Nov 17, 2016 at 11:27 AM
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Hi Nancy,

Please try once the below solution.

Issue: Unable To Open Excel From BPC:

If EPM add-on is getting disabled once you close and open the excel

Resolution:

1.Open excel and go to File->Options->Add-Ins and on Manage Add-ons select COM Add-Ins and click on Go

2.Select EPM add-in and click Ok.

Note : Here in the above screen shot you can see Load Behaviour is ‘Unloaded’. So every time you close the excel this EPM add-in will not be loaded.

3.Once you click on Ok you can see EPM add-In On the Menu

4.Open your registry editor. To do this, open your Windows Start menu and type "regedit". Go to HKEY_CURRENT_USER > Software > Microsoft > Office > Excel > Addins>FPMXLClient.Connect

5.Note what the LoadBehavior is set to. It will be a number like 0 or 1 or 3

6.Double Click On Load Behaviour and change the value to 3.

7.Close the excel now and then close regedit as well.

8.Again open Regedit and make sure value is 3 only.

9.Now re-open the excel and you can see EPM is enabled after just starting the excel.

10.You can also verify the same at COM-Add-ins screen.

11.Now login to BPC portal.

Thanks,

Karan


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