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Former Member

Can not print report directly to printer.

Hi,

We are using Crystal Report Server for reporting in our project.

The version we are using is Crystal Report Server XI R2 and Crystal Report Server XI R2 SP 2.

Please kindly advice us on the following issues we faced:

- Can not print report directly to printer.

The print button on the Crystal Report Viewer prints the report to pdf and user have to click "Print" again in the pdf file. This is unusual and not convenient. As we have hundreds of reports to print, is there a way we can print the reporrt directly to printer?

- "Set to Null"

In the default interface of the Crystal Report View, there's is this "set to null" check box that we can not remove. Is there a way to do without it?

Thank you,

Kenny Tew

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2 Answers

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    Former Member
    Oct 06, 2008 at 09:52 AM

    Morning Kenny,

    The printer settings are in server management console. Additionally see what settings you have setup for the printer for the report in the server. If it is setup to use End User printer then check your End user machine settings and make sure the printer is setup as a default printer on his/her machine.

    Please let us know how you get along with the issue.

    As far as "Set to Null" I am not sure where it is set up. A screenshot of it might help understanding it better?

    Many thanks

    Regards

    Jehanzeb

    Edited by: Jehanzeb Navid on Oct 6, 2008 11:07 AM

    Is this issue on all computers or only one computer?

    I have just tested this on my colleague machine and it asks for default printer and not pdf however on mine I setup for pdf.

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    • Former Member Former Member

      Hi, I am having a similar problem. You make a reference to "ActiveX" control. I'm curious what ActiveX control you are talking about...

      Thanks,

      Bob

  • Nov 06, 2009 at 01:58 AM

    Please re-post if this is still an issue to the Business Objects Forum

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