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Upgrade Sybase Power Designer 12 to recent version

Apr 22 at 05:58 AM

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Hello,

We have an installation of the Sybase Power Designer 12 (Sybase PowerDesigner Studio Enterprise Licence; floating licence for 60 clients). We retrieved the licence from Sybase (before it was part of SAP) in 2006.

Now we would need to upgrade the version to the latest release, mainly because the university will rollout Windows 10 in summer.

Unfortunately, I am not able to download the latest version because I have no SAP account. I called SAP support, but they could not help us, because we do not have an SAP customer number and thus a SAP account could not be created.

I was asked to raise the question on this website again in order to get support ..

- How can I get an SAP account fpr my Power Designer Licences?

- Where can I download the newest version (for Power Designer and the licence server)?

Thanks!

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2 Answers

Arnaud LAURENT
Apr 23 at 08:19 AM
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Hello,

I can answer the download question. Have a look at KBA 2585200.
https://launchpad.support.sap.com/#/notes/2585200
For SySAM, go to https://launchpad.support.sap.com/#/softwarecenter/search/sysam

KR,
Arnaud

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Jesica Brites
Apr 26 at 11:05 PM
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Hello Markus,

If you have the error message:

“You do not have a maintenance contract for this installation. Please contact SAP Contracts to arrange for a maintenance contract”

You should go to the page: https://support.sap.com/contactus > go to section ‘Contractual Questions’ > click on “Submit your question” and complete the online form.

You can find more information in KBA 1660069 - How to contact SAP for contract-related questions or issues ( https://launchpad.support.sap.com/#/notes/0001660069 )

There is a free trial that contains the latest version of PowerDesigner (16.6 SP05 PL03) that you can test for 30 days:

https://www.sap.com/products/powerdesigner-data-modeling-tools.html

HTHs,

Jesica

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