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Apr 18, 2018 at 03:27 PM

Sales Quote with External Pricing Replication PDF output

654 Views Last edit Apr 26, 2018 at 01:14 PM 2 rev

Hi,

We have a setup between C4C and SAP S/4 cloud system for Business Partner, Material and External Pricing Replication.

When we create a Sales Quote (with Exernal Pricing) in C4C I'm not able to see the preview button. I read a SAP Note that this is expected behavior (without any reason? )

- https://apps.support.sap.com/sap/support/knowledge/public/en/2617877

It seems that's not possible to output a Sales Quote with external pricing in PDF format however I read on some blogs that you need to adjust the Sales Quote form in Adobe Life Cycle:

https://blogs.sap.com/2016/08/01/how-to-adapt-the-sales-quote/

https://answers.sap.com/questions/276139/net-price-not-coming-in-sales-quote-in-c4c-system.html

I have performed this steps and I would like to ouput the standard Sales Quote (with external pricing) but I don't see any solution to do this.

After clicking on request for external pricing I'm able to see the action Submit but nothing happens...?

This should normally sent by e-mail the Output PDF file to the customer. Beside this I cannot see the Edit Output settings which is normally available in a default sales quote to change the settings.

Can anyone please explain which steps we need to take in order to:

1. Be able to preview the Sales Quote in PDF

2. How to enable the Output settings in sales Quote (with external pricing)

3. How Submit works in Sales Quote (with External pricing)

There is a lot of confusion about this topic and I hope someone can explain me which actions is needed to solve this issue.