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My BO Server is out of space, what options do I have?

I've also already applied 4.2 SP4.

I tried downloading older media to run the setup.exe (per SAP Note 2501649), but I get assertion failed errors.

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5 Answers

  • Best Answer
    Apr 18 at 04:48 PM

    ** Use this method at your own risk **

    As you've found, the InstallData\InstallCache directory `contains a copy of all files from all installed versions. After you've installed BI4.2 SP03 or later, you can no longer run an install or uninstall for prior versions.


    Within InstallCache you'll find a boatload of directories, each associated with an install component. Within each of those directories, you'll find subdirectories associated with each version of the component. Here's a snapshot of one of mine:

     Directory of C:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallCache\
    03/09/2018  08:21 AM    <DIR>          .
    03/09/2018  08:21 AM    <DIR>          ..
    03/08/2018  07:01 PM    <DIR>
    03/09/2018  08:21 AM    <DIR>
                   0 File(s)              0 bytes
                   4 Dir(s)   2,459,996,160 bytes free

    So, I have two versions of this file: BI4.2 SP04, and BI4.2 SP04 Patch 3.

    You probably have ~15 of these directories under each file. You can manually delete the directories associated with versions you no longer care about. You won't be able to uninstall back to one of these versions, but you probably can't anyway because of the install compiler switch.

    I used this method to delete the BI4.1 install components after upgrading to BI4.2. I have not seen any ill effects, but again: use at your own risk.

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  • Apr 18 at 02:32 PM

    your options are to either clean up space or build a new server on a machine with more space or add more space to existing machine via OS tools.

    Please clarify what does 4.2 SP4 has to do with space question ?

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  • Apr 18 at 03:05 PM

    Yes, everything else has been cleaned up. I use this utility

    There's 15 programs in Add/Remove programs, most BOE, some design studio add-on, and then lumira server.

    I think I found my answer here-- just have to start from scratch if I don't want to wait for infrastructure for a new VM.

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  • Apr 18 at 04:30 PM


    What I see from your screenshot is that your InstalledCache has 46Gbytes, which means you still have many patches installed.

    Check the contents of the "inventory.txt" file and see which product and patch are installed

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    • the old patch files in InstallCache directory is only needed if you intend to return back to perior patches.

      so, you can delete/uninstall old patches, but not the servicepack.

  • May 16 at 07:41 AM

    Dear Brian,

    Please have a look for *.hprof files in the installation directory of SAP BusinessObjects. Those are head dump snapshots which are created by SAP JVM. You may delete those files without hesitation.


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    • The logging directory was the first thing that was cleared in my attempt to regain space, which includes the *.hprof files. Unless the *.hprof files reside somewhere else besides the logging directory?