Hi everyone,
we have integrated Hybris Commerce (6.6) and Hybris Marketing (on-prem 1709) and beside the "saved shopping cart" (that works!) event we want to get the event "abandoned shopping cart" as an interaction into yMkt (SHOP_CART_ABANDONED).
The problem is that I don't know what I have to do to trigger that event.
- Adding and removing products to and from the shopping cart doesn't seem to be enough
- Adding a product to the cart and logging off or closing the website also doesn't work
I know the question sounds crazy but
"How do I correctly abandone a shopping cart in Hybris Commerce?"
Hope someone can help
Best regards
Tobias