Can we eliminate some false alerts?

[MikeNegley]

My ultimate goal is to get a clean Landscape Analysis Report with Zero Alerts however that is currently next to impossible. Here are 2 scenarios with suggestions for improvement: 1) Available Drive Space Check - While I can eliminate this Alert all together, it seems as though having the ability to dictate which drives may be excluded from the Alert would be far more useful and allow me to eliminate 6 Alerts that I am currently seeing. 2) Build Number & Version Consistency Alerts - I have SAB BusinessObjects BI Platform 4.2 SP4 Patch 2 Hotfix 3 (Version 14.2.4.2508) with Explorer 4.2 SP4 Patch 2 (Version 14.2.4.2505) Add On and I'm getting an Alert due to the Version Inconsistencies however there is no Hotfix 3 available for Explorer even though the Build Numbers are going to be different. Is there a way to account for these Scenarios and prevent those Alerts?

[Toby_Johnston]

Hi Mike,

Would you mind zipping and sending me your InstallManifest.sqlite from the two hosts (the BI host and the Explorer host) to toby.johnston@sap.com?

This file is located at <DRIVE>:\Program Files (x86)\SAP BusinessObjects\InstallData

Cheers
Toby

[Toby_Johnston · Accepted solution]

Hi Mike,

Thanks for posting and providing feedback on these alerts!

1) We will look at allowing you to specify a specific drive this via complex alerts. So you can create a custom alert that uses a formula like:

• Drive Name = 'C:'
• Available Space < 10000mb
  
  I can't commit on a specific timeframe for this but i'll make sure it gets prioritized.

2) Yes, unfortunately the "hotfix" is causing issues for the version check alert for your scenario. There is also an issue with web application versioning in hotfixes which is causing issues with BOE Webapp Version check.

Let me discuss this point with the team and see if we can implement a solution around dealing with mismatched versions coming from hotfixes and add-ons. I'll follow up with you once we have come up with a solution.

Cheers
Toby