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db2prereqcheck.out -p -v 10.5.0.7" finished with status TST_ERROR.

HI,

I checked through SCN but I didn't find solution related to my issue.

could you please give me suggestions to come out from this issue.

INFO 2018-04-17 18:17:11.132 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppSeeLog
Output of /SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -p -v 10.5.0.7 is written to the logfile db2prereqcheck.log.

ERROR 2018-04-17 18:17:11.231 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppStatusError errno=MUT-03010
Execution of the command "/SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -p -v 10.5.0.7" finished with status TST_ERROR.

ERROR 2018-04-17 18:17:11.232 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.caughtException errno=MUT-03025
Caught ESAPinstJSError in module call: modlib.jslib.childAppStatusError.

ERROR 2018-04-17 18:17:12.311 (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1102] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step CallDB2prereqcheck with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_DB6_DB|ind|ind|ind|ind|db6|0|CallDB2prereqcheck was executed with status ERROR (Last error reported by the step: Execution of the command "/SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -p -v 10.5.0.7" finished with status TST_ERROR).

INFO 2018-04-17 18:17:14.696 (root/sapinst) (startInstallation) [syuxcpath.cpp:441] id=syslib.filesystem.creatingFile CSyPath::createFile()
Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/INSTANA.XML.

INFO 2018-04-17 18:17:15.894 (root/sapinst) (startInstallation) [syuxcpath.cpp:441] id=syslib.filesystem.creatingFile CSyPath::createFile()
Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/instslana.xml.

INFO 2018-04-17 18:17:25.490 (root/sapinst) (eventLoop) [SLPMonitoringStatemachine.cpp:1385]

INFO 2018-04-17 18:36:25.252 (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1186] id=controller.userDecideToContine CSiStepExecute::execute()
An error occurred and the user decided to retry the current step: "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_DB6_DB|ind|ind|ind|ind|db6|0|CallDB2prereqcheck".

INFO 2018-04-17 18:36:28.407 (root/sapinst) (startInstallation) [syuxcpath.cpp:441] id=syslib.filesystem.creatingFile CSyPath::createFile()
Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.log.

INFO 2018-04-17 18:36:28.842 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppSeeLog
Output of /SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -p -v 10.5.0.7 is written to the logfile db2prereqcheck.log.

ERROR 2018-04-17 18:36:28.849 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppStatusError errno=MUT-03010
Execution of the command "/SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -p -v 10.5.0.7" finished with status TST_ERROR.

ERROR 2018-04-17 18:36:28.850 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.caughtException errno=MUT-03025
Caught ESAPinstJSError in module call: modlib.jslib.childAppStatusError.

ERROR 2018-04-17 18:36:30.533 (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1102] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step CallDB2prereqcheck with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_DB6_DB|ind|ind|ind|ind|db6|0|CallDB2prereqcheck was executed with status ERROR (Last error reported by the step: Execution of the command "/SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -p -v 10.5.0.7" finished with status TST_ERROR).

INFO 2018-04-17 18:36:32.696 (root/sapinst) (startInstallation) [syuxcfile.cpp:180] id=syslib.filesystem.removedFile CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
Removed file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/INSTANA.XML.

INFO 2018-04-17 18:36:32.701 (root/sapinst) (startInstallation) [syuxcpath.cpp:441] id=syslib.filesystem.creatingFile CSyPath::createFile()
Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/INSTANA.XML.

INFO 2018-04-17 18:36:33.741 (root/sapinst) (startInstallation) [syuxcfile.cpp:180] id=syslib.filesystem.removedFile CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
Removed file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/instslana.xml.

INFO 2018-04-17 18:36:33.745 (root/sapinst) (startInstallation) [syuxcpath.cpp:441] id=syslib.filesystem.creatingFile CSyPath::createFile()
Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/instslana.xml.

INFO 2018-04-17 18:36:41.451 (root/sapinst) (eventLoop) [SLPMonitoringStatemachine.cpp:1385]

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5 Answers

  • Best Answer
    Apr 19 at 08:41 AM

    Dear Siva,

    Please check the details in incident 196125 2018

    Best regards,
    Adam

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    • Dear Adam,

      Thanks a lot because before what I have faced issues resolved by with your solutions.

      I am facing one more issue. could you please help to come out.

      Error:

      Sapinst log:

      Creating a license signature failed. DETAILS:
      ===...could not load SSF library /usr/sap//D00/exe/libsapcrypto.so .

      WARNING 2018-04-24 09:37:47.628 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 543 wlikey_sign_for_installer: Couldn't load SAPSECULIB ("/usr/sap//D00/exe/libsapcrypto.so") using function SsfSupInitEx (), rc = 10 (no library).

      WARNING 2018-04-24 09:37:47.628 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 542 wlikey_sign_for_installer: At least one more attempt to load the SAPSECULIB will follow.

      WARNING 2018-04-24 09:37:47.628 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS:
      ===...could not load SSF library .//libsapcrypto.so .

      WARNING 2018-04-24 09:37:47.629 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 543 wlikey_sign_for_installer: Couldn't load SAPSECULIB (".//libsapcrypto.so") using function SsfSupInitEx (), rc = 10 (no library).

      WARNING 2018-04-24 09:37:47.629 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 542 wlikey_sign_for_installer: At least one more attempt to load the SAPSECULIB will follow.

      INFO 2018-04-24 09:37:48.694 (root/sapinst)
      Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/saplikey.log.

      INFO 2018-04-24 09:37:49.014 (root/sapinst)
      Output of /usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX is written to the logfile saplikey.log.

      WARNING 2018-04-24 09:37:56.800 (root/sapinst) id=modlib.jslib.childAppReturn
      Execution of the command "/usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX" finished with return code 2. Output:
      SAP License Key Administration - Copyright (C) 2003 - 2012 SAP AG

      Could not install temporary license key - error code: 2.

      ERROR 2018-04-24 09:37:57.196 (root/sapinst) id=nw.processError errno=CJS-30023
      Process call '/usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX' exits with error code 2. For details see log file(s) saplikey.log, dev_slic.

      ERROR 2018-04-24 09:37:58.077 (root/sapinst) id=controller.stepExecuted errno=FCO-00011
      The step createTempLicense with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_Temp_License_ABAP|ind|ind|ind|ind|lic|0|createTempLicense was executed with status ERROR (Last error reported by the step: Process call '/usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX' exits with error code 2. For details see log file(s) saplikey.log, dev_slic)

      dev_slic doesn't create and Please find the below saplikey.log :

      SAP License Key Administration - Copyright (C) 2003 - 2012 SAP AG Could not install temporary license key - error code: 2

      Regards,

      Siva.

  • Apr 18 at 12:48 AM

    Hello Siva reddy,

    Could you please check if any hint in the output files "db2prereqcheck.out" and "db2prereqcheck.log"?

    If not, can you attach the files here?

    On the other hand, you may want to have a check with the installation requirements here as described in SAP note##101809

    Thank you.

    Kind regards
    Maria

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  • Apr 18 at 05:19 AM

    Dear Maria,

    i didn't find anything in "db2prereqcheck.out" and "db2prereqcheck.log". it log shows empty.

    i find another log. could you please help me to come out

    Log: instdir/sapinst_loginquirer.log

    INFO: Starting to transform 'TroubleTicketResults.xml' to 'LogAnalyzer.html' using stylesheet '/tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/REPORTING/OverallStatus.xsl'. INFO: Input parameters: instana_xml=/tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/INSTANA.XML keydb_xml=/tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/keydb.xml status=error INFO: Transformation finished.


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  • Apr 18 at 11:35 AM

    Hi,

    I have discussed this with our SWPM developers but we have not seen the problem before.

    Please check the permissions of the file.

    ls -al /SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck

    and try to execute it manually.

    /SAPMedia/SAP_SOLMAN/SAP_SOLMAN_72/51051008_1/DB2_FOR_LUW_10.5_FP7SAP2_HP_AIX_SOL_/AIX_64/ESE/disk1/db2prereqcheck -o /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/db2prereqcheck_manually.out -p -v 10.5.0.7

    Regards

    Frank

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    • Dear Frank,

      Sapinst log:

      Creating a license signature failed. DETAILS:
      ===...could not load SSF library /usr/sap//D00/exe/libsapcrypto.so .

      WARNING 2018-04-24 09:37:47.628 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 543 wlikey_sign_for_installer: Couldn't load SAPSECULIB ("/usr/sap//D00/exe/libsapcrypto.so") using function SsfSupInitEx (), rc = 10 (no library).

      WARNING 2018-04-24 09:37:47.628 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 542 wlikey_sign_for_installer: At least one more attempt to load the SAPSECULIB will follow.

      WARNING 2018-04-24 09:37:47.628 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS:
      ===...could not load SSF library .//libsapcrypto.so .

      WARNING 2018-04-24 09:37:47.629 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 543 wlikey_sign_for_installer: Couldn't load SAPSECULIB (".//libsapcrypto.so") using function SsfSupInitEx (), rc = 10 (no library).

      WARNING 2018-04-24 09:37:47.629 (root/sapinst) id=appmod.likeySignError
      Creating a license signature failed. DETAILS: 542 wlikey_sign_for_installer: At least one more attempt to load the SAPSECULIB will follow.

      INFO 2018-04-24 09:37:48.694 (root/sapinst)
      Creating file /tmp/sapinst_instdir/SOLMAN72SR1/SOLMAN72SR1/DB6/INSTALL/STD/ABAP/saplikey.log.

      INFO 2018-04-24 09:37:49.014 (root/sapinst)
      Output of /usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX is written to the logfile saplikey.log.

      WARNING 2018-04-24 09:37:56.800 (root/sapinst) id=modlib.jslib.childAppReturn
      Execution of the command "/usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX" finished with return code 2. Output:
      SAP License Key Administration - Copyright (C) 2003 - 2012 SAP AG

      Could not install temporary license key - error code: 2.

      ERROR 2018-04-24 09:37:57.196 (root/sapinst) id=nw.processError errno=CJS-30023
      Process call '/usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX' exits with error code 2. For details see log file(s) saplikey.log, dev_slic.

      ERROR 2018-04-24 09:37:58.077 (root/sapinst) id=controller.stepExecuted errno=FCO-00011
      The step createTempLicense with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_Temp_License_ABAP|ind|ind|ind|ind|lic|0|createTempLicense was executed with status ERROR (Last error reported by the step: Process call '/usr/sap/SMD/SYS/exe/uc/rs6000_64/saplikey pf=/usr/sap/SMD/SYS/profile/SMD_DVEBMGS10_ssseccqas -install_first_temp B1537576821 XXXXXX' exits with error code 2. For details see log file(s) saplikey.log, dev_slic)

      dev_slic doesn't create and Please find the below saplikey.log :

      SAP License Key Administration - Copyright (C) 2003 - 2012 SAP AG Could not install temporary license key - error code: 2

      Regards,

      Siva.

  • Apr 24 at 09:23 AM

    Usually SWPM should deploy libsapcrypto.so into the exe directory. But I do not know if this applies to all regions.

    See

    https://help.sap.com/saphelp_nw73/helpdata/en/8d/cb71b8046e6e469bf3dd283104e65b/frameset.htm

    and the remark in there

    ***The use of cryptographic functions on the AS Java is subject to German export regulations. Therefore, the distribution of this software can be limited to certain countries and not freely available. To check about the availability of the SAP cryptographic software, contact your local SAP representative.***

    Maybe you can download the lib manually.

    Regards

    Frank

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