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disp+work.exe stopped when Solman Starting

Dear gurus,

When i try to start solman 7.2 sp06 solman, dispwork.exe stopped.

Db : Sybase 16

Os: Windows

r3trans -d ; This is r3trans version 6.26 (release 745 - 04.12.17 - 20:17:05). unicode enabled version r3trans finished (0000).

Tried kind of different kernel versions of 7.49 and 7.45

Here are the logs

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dev_disp ;

Found 15 active workprocesses Session Table Tue Apr 17 13:18:07 2018 ------------------------------------------------------------ No logons/sessions found Communication Table is empty Tue Apr 17 13:18:07 2018 CA Blocks ------------------------------------------------------------ 0 INVALID -1 3168 INVALID -1 2 ca_blk slots of 6000 in use, 2 currently unowned (in request queues) ********** SERVER SNAPSHOT 1 (Reason: Shutdown) - end ********** Tue Apr 17 13:18:17 2018 DpTriggerSapSnapshot: start D:\usr\sap\VSM\DVEBMGS00\exe\sapcontrol.EXE DpTriggerSapSnapshot: sapcontrol runs with pid 6216 ***LOG Q41=> DpDumpInternalTables, () [dpxxdisp.c 3497] DpHalt: shutdown server >SSSSO0081_VSM_00 < (normal) DpModState: change server state from STARTING to SHUTDOWN DpHalt: stop work processes Tue Apr 17 13:18:19 2018 *** ERROR => DpWpKill(4700, SIGINT): kill failed [dpWpTools.c 841] *** ERROR => DpWpKill(2476, SIGINT): kill failed [dpWpTools.c 841] *** ERROR => DpWpKill(5572, SIGINT): kill failed [dpWpTools.c 841] *** ERROR => DpWpKill(5288, SIGINT): kill failed [dpWpTools.c 841] *** ERROR => DpWpKill(4400, SIGINT): kill failed [dpWpTools.c 841] *** ERROR => DpWpKill(2100, SIGINT): kill failed [dpWpTools.c 841] DpHalt: stop gateway DpHalt: stop icman DpHalt: terminate gui connections DpHalt: wait for end of work processes DpHalt: waiting for termination of 8 work processes (e.g. W0) ... Tue Apr 17 13:18:20 2018 DpHalt: wait for end of gateway [DpProcDied] Process died (PID:2460 HANDLE:936 rc:0x0) DpHalt: wait for end of icman DpHalt: waiting for termination of icman ... Tue Apr 17 13:18:21 2018 DpHalt: waiting for termination of icman ... Tue Apr 17 13:18:22 2018 DpHalt: waiting for termination of icman ... Tue Apr 17 13:18:23 2018 [DpProcDied] Process died (PID:3392 HANDLE:932 rc:0x0) DpStartStopMsg: send stop message (myname is >SSSSO0081_VSM_00 <) DpStartStopMsg: stop msg sent to message server o.k. Tue Apr 17 13:18:24 2018 DpHalt: sync with message server o.k. DpHalt: detach from message server ***LOG Q0M=> DpMsDetach, ms_detach () [dpMessageSer 2179] MBUF state OFF DpMBufTypeMod: MBUF component DOWN (event=MBUF_DPEVT_DOWN) DpMsServerDown: wakeup waiting sessions DpHalt: cleanup EM ***LOG Q05=> DpHalt, DPStop ( 4792) [dpInit.c 3609]

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dev_w0 =

M Tue Apr 17 13:18:19 2018 M DpSigInt: caught signal 2 M ThSigHandler (terminate=1, reason=Signal) M in_ThErrHandle: 1 M ThSigHandler: Signal for invalid T-1_M255 (step TH_INIT, thRc ERROR-CORE-ABORTED_BY_SIGNAL, action RESTART_WP) M ThIErrHandle: new stat of W0 is WP_SHUTDOWN M ThIErrHandle: I'm during shutdown M PfRejectStatistic: clear statistic record M PfClearAllRec: clear statistic area M PfClearAllRec: set statRecordAction = STAT_RECORD_ACTION_REJECT M ThIErrHandle: action changed to RESTART_WP M ThIErrHandle: entering ThSetStatError M ThWpSetCurrentSession: set WP's current session to NO SESSION (rq_cnt 0, last wp -1, last rq_id 0) M ThTriggerExecShutDown: shutdown server M ThCallHooks: call hooks for event BEFORE_SHUTDOWN M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0) M M *** M *** work process W0 died => ThSigHandler: Signal M call ThrShutDown (1)... M ***LOG Q02=> wp_halt, WPStop (Workp. 0 4624) [dpnttool.c 334] I SemCleanup: Reset waiting on semaphore (Key:10/Slot:9)

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dev_icm ;

[Thr 5884] Adding HttpFileAccessHandler: PREFIX=/sap/public/icmandir/,DOCROOT=D:\usr\sap\VSM\DVEBMGS00\data\icmandir,ARCHIVE=D:\usr\sap\VSM\DVEBMGS00\exe/ITS.SAR,CACHECTRL=+28800,MAXAGE=+28800 [Thr 5884] HttpISubHandlerAdd: Added handler HttpFileAccessHandler(000000A836650310), slot=0, flags=4098) for /sap/public/icmandir/, active: 1, table 000000A8387F8800 [Thr 5884] ISC: created 400 MB disk cache. [Thr 5884] ISC: created 50 MB memory cache. [Thr 5884] HttpISubHandlerAdd: Added handler HttpCacheHandler(000000A8387F8A30), slot=1, flags=12293) for /, active: 1, table 000000A8387F8800 [Thr 5884] Adding HttpAdminHandler: PREFIX=/sap/admin,DOCROOT=D:\usr\sap\VSM\DVEBMGS00\data\icmandir/admin,AUTHFILE=D:\usr\sap\VSM\SYS\global\security\data\icmauth.txt [Thr 5884] HttpExtractArchive: files from archive D:\usr\sap\VSM\DVEBMGS00\exe/icmadmin.SAR in directory D:/usr/sap/VSM/DVEBMGS00/data/icmandir are up to date [Thr 5884] Tue Apr 17 13:17:56 2018 [Thr 5884] HttpISubHandlerAdd: Added handler HttpAdminHandler(000000A838814730), slot=2, flags=45061) for /sap/admin, active: 1, table 000000A8387F8800 [Thr 5884] Adding HttpModHandler: PREFIX=/ [Thr 5884] CsiInit(): Initializing the Content Scan Interface [Thr 5884] PC with Windows NT (mt,unicode,SAP_CHAR/size_t/void* = 16/64/64) [Thr 5884] CsiInit(): CSA_LIB = "D:\usr\sap\VSM\DVEBMGS00\exe\sapcsa.dll" [Thr 5884] HttpISubHandlerAdd: Added handler HttpModHandler(000000A838813EF0), slot=3, flags=12293) for /, active: 1, table 000000A8387F8800 [Thr 5884] Adding HttpAuthHandler: PREFIX=/,FILTER=SAP [Thr 5884] HttpISubHandlerAdd: Added handler HttpAuthHandler(000000A83D639360), slot=4, flags=12293) for /, active: 1, table 000000A8387F8800 [Thr 5884] HttpISubHandlerAdd: Added handler HttpSAPR3Handler(000000A83D639960), slot=5, flags=1052677) for /, active: 1, table 000000A8387F8800 [Thr 5884] WebSocketPlugInInit: WebSocket Plugin initialized [Thr 5884] IcmAddHiddenService: Hidden service WEBSOCKET started [Thr 5884] Started service PORT=0,PROT=HTTP,TIMEOUT=60,PROCTIMEOUT=60 [Thr 5884] Started service PORT=0,PROT=SMTP,TIMEOUT=120,PROCTIMEOUT=120 [Thr 5884] IcmAddHiddenService: Hidden service WEBSOCKETS started [Thr 5884] ================================================= [Thr 5884] = SSL Initialization platform tag=(ntamd64-msc18) [Thr 5884] = (745_STACK patchno 700,Jan 31 2018,mt,ascii-uc, 16/64/64) [Thr 5884] = resulting Filename = "D:\usr\sap\VSM\DVEBMGS00\exe\sapcrypto.dll" [Thr 5884] = disabled FIPS 140-2 crypto kernel [Thr 5884] = found CommonCryptoLib 8.5.18 (Nov 23 2017) [SSE3] [Thr 5884] = current UserID: SSSSO0081\SAPServiceVSM [Thr 5884] = found SECUDIR environment variable [Thr 5884] = using SECUDIR=D:\usr\sap\VSM\DVEBMGS00\sec [Thr 5884] = [ctc] ssl/ciphersuites=HIGH:MEDIUM:+e3DES:!aNULL [Thr 5884] = [ctc] ssl/client_ciphersuites=HIGH:MEDIUM:+e3DES:!aNULL [Thr 5884] = Success -- SapCryptoLib SSL ready! [Thr 5884] ================================================= [Thr 5884] [Thr 5884] Started service PORT=0,PROT=HTTPS,TIMEOUT=60,PROCTIMEOUT=60,VCLIENT=1 [Thr 5884] SSL settings: verify_client: 1, cache_size: -1, cache_lifetime: -1, credfile: SAPSSLS.pse, ciphers: default [Thr 5884] IcmNetCheck: network check passed without detecting problems [Thr 4308] Tue Apr 17 13:17:57 2018 [Thr 4308] *** ICM up and operational (pid: 3392, HTTP: -, HTTPS: -) *** [Thr 5472] Tue Apr 17 13:17:59 2018 [Thr 5472] IcmJ2EEScheduleFunc: WARNING: no HTTP and HTTPS service defined - URL Prefix Table not loaded from server [Thr 5472] HttpExtractArchive: files from archive D:\usr\sap\VSM\DVEBMGS00\exe/ITS.SAR in directory D:/usr/sap/VSM/DVEBMGS00/data/icmandir are up to date [Thr 3004] Tue Apr 17 13:18:22 2018 [Thr 3004] IcmWatchDogThread: Shutdown request received [Thr 2356] *** IcmMpiWatchDogThread: exit thread *** [Thr 3004] *** IcmWatchDogThread: exit thread *** [Thr 4308] IcmLoop: Shutdown request received [Thr 4308] Deactivated service PORT=0,PROT=HTTP,TIMEOUT=60,PROCTIMEOUT=60,ACTIVE=FALSE [Thr 4308] Deactivated service PORT=0,PROT=SMTP,TIMEOUT=120,PROCTIMEOUT=120,ACTIVE=FALSE [Thr 4308] Deactivated service PORT=0,PROT=HTTPS,TIMEOUT=60,PROCTIMEOUT=60,ACTIVE=FALSE,VCLIENT=1 [Thr 4308] Removed service PORT=0,PROT=HTTP,TIMEOUT=60,PROCTIMEOUT=60,ACTIVE=FALSE [Thr 4308] Removed service PORT=0,PROT=SMTP,TIMEOUT=120,PROCTIMEOUT=120,ACTIVE=FALSE [Thr 4308] Removed service PORT=0,PROT=HTTPS,TIMEOUT=60,PROCTIMEOUT=60,ACTIVE=FALSE,VCLIENT=1 [Thr 4308] *** ICM shutdown completed (pid: 3392) ***

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4 Answers

  • Apr 17 at 12:55 PM
    • check bootstrap properties
    • check dev_bootstrap_IDxxxx
    • check dev_dispatcher
    • check dev_jcontrol
    • check dev_server0
    • check instance.properties
    • check jvm_bootstrap_ID
    • sapstartsrv.log on unix / WIN
    • check std_bootstrap_IDxxx

    and use the kernel from the installation media ( if fresh installation), or exactly the one from the maintenance planner.xml

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  • Apr 19 at 01:21 PM

    Dear Kemal,

    The dev_disp and dev_w0 entries posted are a bit after the reason why the instance shutdown.

    Can you please attach the complete files (dev_disp and dev_w0) to this thread?

    Regards,

    Isaías

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  • Apr 25 at 08:10 AM

    Hi Kemal,

    Dispatcher trace (dev_disp) shows a snapshot that was created due to the application server shutdown:

    ********** SERVER SNAPSHOT 1 (Reason: Shutdown) - end **********
    Tue Apr 17 13:18:17 2018
    DpTriggerSapSnapshot: start D:\usr\sap\VSM\DVEBMGS00\exe\sapcontrol.EXE
    DpTriggerSapSnapshot: sapcontrol runs with pid 6216
    ***LOG Q41=> DpDumpInternalTables, () [dpxxdisp.c 3497]
    DpHalt: shutdown server >SSSSO0081_VSM_00 < (normal)
    DpModState: change server state from STARTING to SHUTDOWN
    DpHalt: stop work processes
    .......

    We need to check Disaptcher trace file before this SERVER SNAPSHOT, to check why application server was stopped.
    Please post complete dev_disp trace.

    Regards,
    Raquel

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  • avatar image
    Former Member
    Apr 25 at 09:38 AM

    Hi Kemal,

    Is this Solman system connected to any Java stack ? What is the kernel version of the Java stack, if in case connected.

    Regards,

    Sandhya M

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