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Former Member
Apr 18, 2018 at 05:17 AM

EPM Issue,The underlying connection was closed: The connection was closed unexpectedly

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Hi SAP guru,

Have you encountered EPM Excel intermittently crashed, it happens when users accessing the reports from BPC server and what are the resolutions to resolved it. Please see below EPM logs. Thanks.

2018-04-18 11:55:20,705|ERROR|BPCProxy|FPMXLClient.BPCProxy.Common.Wcf.InterceptorChannelFactory`1+InterceptorRequestChannel.Request|Domain\Username|||||16|The underlying connection was closed: The connection was closed unexpectedly.#

2018-04-18 11:55:20,720|ERROR|Dataservice|FPMXLClient.BPCProxy.MetaData_Data.DataServiceHelper.ExecuteReportAsuser|Domain\Username|||||16|The underlying connection was closed: The connection was closed unexpectedly.#

2018-04-18 11:55:20,724|ERROR|BPC10Connection|FPMXLClient.Connection.RESTConnection.ExecuteReport|Domain\Username|||||16|The underlying connection was closed: The connection was closed unexpectedly.#

2018-04-18 11:55:20,727|ERROR|OfficeWrappers|FPMXLClient.Office.EPMReportManager.ExecuteReport|Domain\Username|||||16|The underlying connection was closed: The connection was closed unexpectedly.#

2018-04-18 11:55:21,165|ERROR|AnalyzerOne|FPMXLClient.Office.EPMExcelWorkBookManager.RefreshBook|Domain\Username|||||1|Error while communicating with the server.#

2018-04-18 11:55:21,266|ERROR|AnalyzerOne|FPMXLClient.AddIn.ExecuteUICommand|Domain\Username|||||1|Error while communicating with the server.#