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Former Member
Oct 01, 2008 at 05:16 PM

How to get past Crystal Reports Server 2008 Linux install error

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Hi,

During the install of Crystal Reports Server 2008 on Red Hat Linux we select use an existing DB (Oracle) and it prompts for:

Crystal Reports Server 2008 Setup
Enter the information for your new CMS

Oracle TNSNAME :
[SANDBOX                     ] *

User ID :
[crystal_rpt                 ] *

Password :
[***********                 ]

which then gives me:

Crystal Reports Server 2008 Setup

ERROR
Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information.

It doesn't let me get past this and just send me back to the previous screen. I've check and re-checked and the information TNSNAME, User ID, and Password are all correct. Now I can exit out the install and sqlplus to the database just fine with all that same information.

What does this error mean? And how do I get past it?

Thanks,

~Jet