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Is the Username (Login Name) in IAS case sensitive?

We have sso for SAP Cloud for Customer via IAS but sometimes the user authentication fails. Usernames in C4C are in upper cases.. Do they have to be in upper cases in IAS also?

Thanks for your help.

Vicky Galani

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3 Answers

  • Best Answer
    Apr 18 at 01:27 PM

    Hi, user name in IAS is not case sensitive.

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  • Aug 03 at 09:26 PM

    Those answers are true if you are just linking IAS to C4C. However, if you are using ADFS for SAML SSO, then the Login Name in IAS is definitely case sensitive, as it needs to match the SAML id of the user in ADFS exactly.

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  • Apr 17 at 03:11 PM

    As of my understadning, User login name in c4c is not case sensitive.

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