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job log messages in BPM

Former Member
0 Kudos

Hi All,

I am doin Business Process Monitoring for monitoring batch jobs of a satellite system so that we will be getting tickets when some job is cancelling.

for cancellation of jobs SD tickets are generating.

now the requirement is to genarate a SD ticket for the successful job completion.

in BPm we have one option as "job log messages" in Background job monitoring type.

can we do it from there? How will the information be displayed in the ticket for job completion?

we are defining some threshold values also in that option. how those threshold values will help in generating SD ticket.

can anyone please suggest some idea.

thanks

Tripti

Accepted Solutions (1)

Accepted Solutions (1)

raguraman_c
Active Contributor
0 Kudos

Hi,

Yes, we can raise tickets for success status of a job aswell.

There is something called as green alerts.

You don't need to read log messages for this. (Job log monitoring is also possible in BPM)

Go through [this Link for Green Alerts|http://help.sap.com/saphelp_NW04/helpdata/en/b2/dfee407552742ae10000000a155106/content.htm].

This will solve your problem.

Feel free to revert back.

--Ragu

Former Member
0 Kudos

Hi Ragu,

Thanks for your help.

the link which you have sent saying that we can define the "max no of alerts kept" as -10 to get the green alerts in the properties of a particular MTE.

I tried doin it. i put in the value as -10 but while saving its saving it as 10 only not as -10.

kindly suggest.

also how can we do this lob log monitoring through BPM. Can you please let me know.

thanks in advance

Tripti

raguraman_c
Active Contributor
0 Kudos

Hi,

After you enter a negative value, did you notice that Display All-Clear Alerts in Alert Browser will be selected automatically. So, this means that green alerts are enabled. Try this and Check. Feel free to revert back.

Hope this solves your problem.

For green alerts in BPM I just need to simulate your case and reply.

Feel free to revert back.

--Ragu

Former Member
0 Kudos

Hi Ragu,

I entered the negative value in "max no of alerts kept" and Display All-Clear Alerts in Alert Browser is selected automatically.

The job is executed but still i did not get any green alerts for that MTE.

i have defined that negative value in the Job log messages mte for that particular job.

Kindly suggest.

Thanks

Tripti

Answers (1)

Answers (1)

Martin_Lauer
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

You can monitor job log message with Business Process Monitoring in two ways (for an alert description see http://help.sap.com/saphelp_smehp1/helpdata/en/99/b45f54119044f19d389b2cad3430bc/frameset.htm)

a) Error messages:

Use case: You want to create alerts/notifications if background job creates more than N error messages in the job log.

-> Use the upper limit for yellow/red alerts.

-> Example: Job canceled ->monitor message of class 00 and with ID 564 (type A)

b) Success messages:

Use case: You want to create alerts/notifications if background job creates less than N success messages in the job log (Usually you want to watch the create of follow documents or the successful update of documents)

-> Use the lower limit for yellow/red alerts

-> Example: Job finished without error -> monitor message of class 00 and with ID 517 (type S).

In both cases you will get a green rating - but no notification - if conditions for yellow/red alert are not met. Notifications (manual and automatic creation) are allowed for yellow and red alerts only.

See also the documentation for Job Scheduling Management:

http://help.sap.com/saphelp_smehp1/helpdata/en/c5/7edcbd58ce4e29bc1baf1c4761d71f/frameset.htm

Best regards,

Martin