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"Printer device not found:

Nov 02, 2016 at 06:02 AM


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Hello experts,

We have an issue when trying to print a layout: an error message 'Printer device not found' is displayed.

At the moment this error is specific to a single user account.

The environment: SAP B1 is running on a separate Windows Server 2012, accessed via Remote Desktop client. Printing is done through Windows Server 2012 printer redirection. The printer in question is a network one, made available through Active Directory. User is able to print from her machine just fine. When another user account is used to connect to B1, no error occurs.



PS I am aware that this question was answered previously. Sadly, archived threads lacks responses.

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