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Former Member

Crystal Server XI upgrading to Crystal Server 2008

I tried to install the 2008 server on a server that already has Server XI. However, it does not pick up that there is already an installed version already on it. I installed it and in the Central Configuration Manager there is no services. The other one is still running and working but the new one does not have anything. Plus during the install it said it could not start the CMS and then errored.

I tried to uninstall it and it erros out as well.

Any help would be appreciated.


Thomas W

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1 Answer

  • Best Answer
    Sep 25, 2008 at 05:12 PM

    I think you have 2 issues

    1) CRS 2008 probably cannot upgrade CRSR1. Can you verify the version of the current CRS 11.x

    2) Your DB information entered during install failed (thus the cannot start the CMS message) This is not likely related to the 1st issue.

    You may be able to create a SIA and add all the services back in the CCM. Then migrate from the CRSR1 system

    If you actually have CRSR2 then an upgrade may be available but will probably have a different workflow.



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    • Former Member Former Member

      I did upgrade CRS XI to CRS2008. But had to upgrade to SP3 first. The upgrade option was available only after I installed SP3. After installation the server was up and running. I was able to logon to CMC and Infoview and run reports. But lately, I am getting an error that SIA could not be started. It starts and then stops immediately saying that CMS is not running on port 6400. I am not sure what went wrong. Any idea?