on 09-25-2008 3:36 PM
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name ABC.exe
Application Version: 1.0.0.0
Application Timestamp: 487ed6c1
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 050e3ed0
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 3081
This happens (only in Vista) whether the report is sent direct to the printer or to the Crystal Report Viewer and occurs at the crReport.Load (direct print) or New CrystalDecisions.CrystalReports.Engine.ReportDocument (viewer) statements.
After searing on web site, I came to know that we have to use, newer version 11.5.10.1298 merge module help to resole this problems, I want to know which version to download.
If any one has any better idea, Let us know. Our Clients are waiting for this.
We tried this on clients place, It did not work
Disabling DEP on Vista:
1. Click Start
2. Click All Programs
3. Click Accessories
4. Right Click on Command Prompt
5. Left click on Run as Administrator
6. Click the Allow button if it asks you for permission
7. Type or copy and paste this into the command prompt window:
bcdedit.exe /set nx AlwaysOff
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Try with applying latest service pack.
You can download service pack and merge modules from the following link.
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
As you are using CRXIR2 you can download merge modules for CRXIR2 from the same link.
Hope that helps!!
Regards,
Shweta
Hi Lakshmi,
Its a known issue with vista we have a workaround.
Please try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following: bcdedit.exe /set nx AlwaysOn
Hope that helps,
Regards,
Shweta
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