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Hybris Marketing Product Recommendation E-Mail Images

Apr 12 at 10:56 AM


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Hi all,

I want to send product recommendations by e-mail.

When I create an e-mail in Hybris Marketing (on-prem 1709) I can choose the recommendation scenario.

After that I insert the attributes I want to see in the e-mail like product name, product description and product image.

When the e-mail is sent, I can see the product name, product description but NOT the image of the product. I just see the link to the product image.

What am I doing wrong here?

Hope someone can help.

Best regards


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1 Answer

Best Answer
Rubens Leonardo Ajaime Lenzi Apr 12 at 01:34 PM

Hello Tobias,

You have to select the image icon on Top Right and then inform the personalization attribute inside image configuration.

I hope this help you.

Best regards,

Rubens Lenzi

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Hi Rubens,

it works, thanks a lot! :)

Best regards