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Hybris Marketing Product Recommendation E-Mail Images

Hi all,

I want to send product recommendations by e-mail.

When I create an e-mail in Hybris Marketing (on-prem 1709) I can choose the recommendation scenario.

After that I insert the attributes I want to see in the e-mail like product name, product description and product image.

When the e-mail is sent, I can see the product name, product description but NOT the image of the product. I just see the link to the product image.

What am I doing wrong here?

Hope someone can help.

Best regards

Tobias

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1 Answer

  • Best Answer
    Apr 12 at 01:34 PM

    Hello Tobias,

    You have to select the image icon on Top Right and then inform the personalization attribute inside image configuration.

    I hope this help you.

    Best regards,

    Rubens Lenzi

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