Skip to Content
avatar image
Former Member

Error When trying to replicate Contact relationship in C4C

Hi SAP Community,

I have replicated Account , Contact using Replicate Business Partner Attachment from SAP Business Suite.

Now trying to establish Account -(Has a contact person ) -Contact suing Replicate Business Partner Relationship from SAP Business Suite , But getting an error as "The referenced business partner is not known to the system".

I have checked the ID mapping for the Business partner , the External ID is in place .

Could you please suggest if any mapping i am missing in the system , or any sample payload which will help to analyse .

Attached is Request payload , ID mapping , Error in message monitoring.

contact-person-relationship.pngid-mapping.pngerror-text-in-webservice-monitoring.png

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Apr 16 at 03:51 AM

    Dear Swagatika Rout,

    Please check if you have maintained ID Mapping for Contact 443568 under Business Partners / check if the contact is already available in the system. It is expected that both Account & Contact exist in the system with ID mapping maintained before you create a relationship between them.

    Regards,
    Manideep Satya

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Dear Manideep Satya,

      ID mapping is there for both Account and contact ..

      Is thre any specific details is have to pass in the request pay load ?

      Regards,

      Swagatika

  • May 30 at 10:21 PM

    Hello!

    Just an idea, maybe you can test your scenario through the 'Replicate Business Partner from SAP Business Suite' iflow, and make sure that your are not excluding the Contact Person role (BUP001) in this path;

    c4c.png

    For reference check the SAP Best Practices for SAP S/4HANA integration with SAP Hybris Cloud for Customer

    https://rapid.sap.com/bp/#/browse/packageversions/RDS_CFC_S4_INT

    Regards!

    Add comment
    10|10000 characters needed characters exceeded