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How to send a mail to Mr. Jurgen.

Nov 02, 2016 at 12:20 AM

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Hello Mr. Jurgen,

The community forum is deteriorating day by day. When i am asking a question in the forum, i am ensuring that a thorough search is made by me both in the forum as well as in the market place before submitting the question. However i believe you are simply typing in google and if there is a response found you assume that it has an answer. But in reality it is not so. one good example is my recent query to EA-SCM activation. Have you gone through the discussions in the google if yes, you might have not deleted my query. I believe its an opportunity for SAP to provide support wherever a irreversible configuration is applicable. You really lack good qualities of a moderator.

Regards,

Dilli Babu Radhakrishnan

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Dilli Babu Radhakrishnan

First of all, you should try to understand the fact that no Moderator is having any personal vengeance and deleting OP's threads intentionally. If at all, you are confident that after searching Google only, you opened a discussion, then, may be, you can repost the same after justifying what exactly you searched. May be you should have included this in your original post so that everybody would come to know the efforts you put to find out solution to your problem. Most importantly, as already indicated, members are giving suggestions on their own and you cannot force even SAP employee to give suggestion here as it is purely run for the sake of consultants who would like to learn through this forum at a FREE OF COST

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2 Answers

Jürgen L
Nov 02, 2016 at 06:08 AM
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If I reject a question then be sure that I did not just look at the number of results that I get in Google, I also open some of the first hits of what I found to see if these are answered questions and have enough information to answer your question too.

My email address is my profile.

The rejection happened with a comment and you should be able to comment on that comment, as this is the designated way of communication.

You tagged this complained with physical inventory, which is also evidence for a misuse of tags and spoiling the board

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Jurgen,

"The rejection happened with a comment and you should be able to comment on that comment, as this is the designated way of communication"

I was trying to respond to the same message which was rejected by moderator to understand the reason why it was rejected but unfortunately it does not have any comment option to revert. Hence i opened a new question with the understanding that every question is routed to moderator now a days. This is due to the fact that all my recent three queries had been deleted by moderator.

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Regards,

Dilli Babu Radhakrishnan

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Dilli Babu Radhakrishnan

I tested the case about the ability to comment earlier today and found that it was not possible and reported it in the moderator area as bug. However, it seems that this function is not in scope for Q&A and only available for blogs.

You posted the screenshot of your question along with my comment. You see that I gave you already the search term that I used to find this content. Among the top results was a question which was posted in 2010 in SCN, it has almost the same wording like yours. And other questions had just straight forward and very clear answers.

You asked about user experience, all these posts had user experience. If you have found these posts before and still feel that the info is not enough then you should make your question different from those existing questions.

Which means you should say something like

I have read discussion (link xxxx) , here it was said bla bla bla

I further saw this discussion (link yyyy) but it was not detailed enough.. are there any other impacts than mentioned here and there, all these posts are already 3 and more years old, is there any new issue which came up recently....

Your question did not give the impression that you had seen those discussions and it was not different to those existing questions, hence no reason to keep it.

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Thanks Jurgen !!! I will incorporate your feedback in future.

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Raghu Govindarajan Nov 02, 2016 at 11:51 AM
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1) Why is this in Logistics Execution and not Using SAP.com? And physical inventory?

2) I thought this was a forum for and by the community - not a place to get official SAP support

3) If you want SAP support - if you are running a licensed copy of SAP, you are paying for it - use it through formal channels

4) Jürgen is not an SAP employee, he is a user like the most of us on this community. Again, repeating myself, he is under no obligation to provide support.

5) If you were attempting ANY configuration change, it is YOUR obligation to do the due diligence about the configuration change.

6) If you are following SAP's guidelines you would have a sandbox environment to try such irreversible changes and check out their implications before moving to systems in your transport chain, and you would have also come up with a back-out plan.

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Hi Raghu,

1) Why is this in Logistics Execution and not Using SAP.com? And physical inventory?

Tags are just one month old and I am in the process of learning.

2) I thought this was a forum for and by the community - not a place to get official SAP support

Yes agree ! I have n't requested an individual SAP support member to answer my question. I was looking for options from folks who had enabled dynamic cycle counting.

3) If you want SAP support - if you are running a licensed copy of SAP, you are paying for it - use it through formal channels

Yes, already a support ticket is in place with service marketplace.

4) Jürgen is not an SAP employee, he is a user like the most of us on this community. Again, repeating myself, he is under no obligation to provide support.

I am quite aware that I am not requesting help from an individual but from a forum ( group of experienced users ). But will get frustrated if a question had not even got a chance to be viewed by forum members. The topic was quite critical too.

5) If you were attempting ANY configuration change, it is YOUR obligation to do the due diligence about the configuration change.

YES i had already completed the due diligence by activating the enterprise application in sandbox. I posted this question before getting imported to Production. Lessons learnt from other's experience would avoid P1's and would help me to device a strategy.

6) If you are following SAP's guidelines you would have a sandbox environment to try such irreversible changes and check out their implications before moving to systems in your transport chain, and you would have also come up with a back-out plan.

I have n't posted a question without doing anything. I did everything and additionally exploring for opinions and suggestions from community members so that the activation does not ends up with a MESS.

Regards,

Dilli Babu Radhakrishnan

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Dilli Babu Radhakrishnan

"Tags are just one month old and I am in the process of learning."

Now that you know that you posted with the wrong tags by multiple people and have even been directed as to which one to use, how about doing us all a favor and changing the tags now?

Tags have been around in computing terms forever! Tag (metadata) - Wikipedia. Have you ever read a book with an index? Same thing - the concept has been around from before you were born.

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