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Error in background job scheduling in Solman 7.0

Hi Experts,

I am working with Solman 7.0 configuration. In the IMG node for Scheduling background jobs (Solution manager-> General Settings), while following the documentation to schedule the jobs, I am facing issues with the following jobs:

1. *SEND_SYSTEM_RELATIONSHIP_TO_SUPPORT *

This job got cancelled on immediate scheduling, however has been scheduled for next day. What could be the reason by which it got cancelled?

2. AI_SDK_FILL_FILE_TYPE_TABLE

I cant find a job of this name in the system (while all other jobs are already available in the system by default). But, there is a program with the same name. Should I schedule the same in SM36?

Regards,

Arun.

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3 Answers

  • Sep 29, 2008 at 06:56 AM

    Hi,

    for SEND_SYSTEM_RELATIONSHIP_TO_SUPPORT you should check the job log and double-click on the messages to read the longtext.

    Regards

    Andrea

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  • Sep 29, 2008 at 07:51 AM

    Hi,

    Yes schedule a job with program AI_SDK_FILL_FILE_TYPE_TABLE. Hope this solves your problem.

    Feel free to revert back.

    --Ragu

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  • Sep 30, 2008 at 03:52 AM

    Issue resolved. This is because multiple customer number feature is enabled in ST 400/ SP 15. Either patch level need to be upgraded or specific notes need to be applied.

    Thanks & Regards,

    Arun.

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