Hello,
They are applying cash to an invoice to a diff company- code . For e.g if there is an invocie in comp A ( cust debit and Rev : credit ) but the cash account is of company B.
These are the documents which it creates
Original Invoice :
COMPANY A,
Customer debit : 100 dollars
Revenue account credit : 100 dollars.
After CASH application:
cross - company document created : 100000
company A, customer credit : 100 dollars
inter company : 100 dollars
company B cash account debit : 100 dollars
inter - comp account credit : 100 dollars.
The thing is when I pull up the customer from company A , it still shows in open items list , but the fact is it is cleared in a diff company.
What do I need to do to remove it from the open item list, or what is the correct procedure .
Please let me know how to resolve this as it is affecting a custom Aging report.
Thanks in advance.