Application has a problem error message.

[Former Member]

Application has a problem.

Diagnostic file C:\Program Files\SAP\SAP Business One\Log\SAP Business One_20080924115328.dmp was created.

Please contact support and attach diagnostic file.

I get this error when I try to u201Cview user defined fieldsu201D. This doesnu2019t happen on the local client it only happens when connected via terminal server. Once I click "OK" it shuts down business one.

Any ideas? I'm stuck.

[former_member708266 · Accepted solution]

Dear,

Found some notes related with UDF and system crash for your information:

1229649- B1 application shuts down when you choose item from a list.

1174050- Application shuts down when filtering a table

966812--Crash when updating BP Master data with UDF in ContactPerson

Wis the information is helpful for you.

Regards

Apple

[former_member186095]

Hi,

One of our client has experienced this hen they tried to print delivery but prior to print, they want to display the UDF. The terminal server has been in high memory. I mean there is no enough memory to execute your UDF. Try to restart the server.

What version and PL are you using ?

Rgds,

[Former Member]

2007A PL39

[Former Member]

We fixed the problem, we had to reinstall DIAPI and it started working fine. Thank you for your help.

[Former Member]

Problem may exist either on your Terminal Server B1 client installation or your UDF itself.

Check both by reinstalling B1 on that Terminal Server and run query for your UDF.

Besides log to SAP support, you can check something out by yourself.

Thanks,

Gordon

[former_member583013]

It is recomended that you contact SAP support when this happens. Please create a Support message and get further assistance on this from SAP Support

Suda