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MDM-SRM PDF attachment problems

Apr 16 at 07:52 AM


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Former Member


I'm having some problems with the pdf attachments in SRM, in the shopping cart.

In the MDM Data Manager, I can attach a PDF file in the PDF field and it shows "No Thumbnail".

In the MDM-SRM mapping OCI, I have tried to add different PDF fields to the NEW_ITEM_ATTACHMENT and the only difference I see is in the shopping cart, the field of the attachments has a new line, but is empty.I don't know if it requires changes in other definitions.

This is something that I haven’t experience since I am a beginner.

Can someone help me with this issue?

Thank you,

Best regards,

Liliana Ribeiro

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1 Answer

Ivy Li
May 14 at 02:32 AM


First please check if you have uploaded a PDF correctly to data manager:



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