on 09-23-2008 8:00 PM
We purchased Crystal Reports several years back for using with Epicore Vista, our ERP. We've recently migrated our database to a new server and need to install Crystal Reports. However, all we have are the cd and serial number, not the registration code. Upon install, it takes us to a non-functional web address.
http://www.seagatesoftware.com/ipl/default.asp?rsource=web_product&build=8.0.0.371&KeyCode=5M-00004X... @ gashinmfg.com&country=USA
any suggestions?
(i modified the code up above to avoid the email address your forum objected to)
Hi,
Have a look to this Note
and you can try with this :
Use your Customer Interaction Center to submit support requests and service requests for problem messages and remote service postings.
Use the Customer Message Wizard to enter problem messages on SAP Service Marketplace. If you do not have online access, the relevant Support Center can create a message on your behalf, ask then to create a new incident for license issue.
A service message is create using the same process that is used for creating regular technical support messages with the only difference being in the component that is selected. These components begin with XX- (e.g. XX-SER-LIKEY-BOJ) instead of BOJ-.
Component Usage
XX-SER-LIKEY-BOJ: Business Objects License Keys / Keycodes
XX-SER-SAPSMP-SWC-BO: Missing/Corrupt software or patches
XX-SER-GEN-CONTR : Missing/Invalid Installation, Contract issues
Customer Interaction Center, call the following number:
+49-6227-744969 (available worldwide)
Hope that helps.
Regards,
Deepti Bajpai
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