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"Warehouse request XXXX with item 10 could not be locked".

Nov 01, 2016 at 07:48 PM

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Former Member

While packing parts in handling unit, i am getting an error "Warehouse request XXXX with item 10 could not be locked".

Their are no unprocessed queues, document is not locked by any user.

Parts that i want to pack are return parts.

Anyone know why this error comes?

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1 Answer

Natalia Machado
Nov 01, 2016 at 09:37 PM
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Hello,

Usually this error happens because of RETRY queues in SMQ2 waiting to be processed, but it seems not to be your case.

You could check if asyncronous delivery update is activated,maybe there are two user trying to update the delivery at the same time.

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