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Inbound 820 does not clear Credit Memos for Customer.

Hi Expert,

For the US customer, we are receiving a file from a bank through ANSI820. iDoc Basic type is PEXR2002 and Message Type is REMADV.

This file can have for both Invoices & Credit Memos. When the file with Credit Memo is received by the system, it is giving me the error that “The difference is too large for clearing. Message no. F5263”.

Invoice: $100 (Amount in iDoc is 100 USD)
Credit Memo: $10 (Amount in iDoc is -10 USD)
Payment: $90

So even when this should post the clearing document, we are getting the error. Can anyone please suggest what could be the issue here? I have attached the screenshot for iDoc segments for better understanding.

Thanks a lot in anticipation.

Regards,
Sanket

idoc-with-positive-negative-amounts.png

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3 Answers

  • Best Answer
    Apr 24 at 11:02 AM

    To resolve this we need to Update Segment E1IDPU1 with CRM instead of INV when the amount is negative.

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  • Apr 11 at 10:09 PM

    Hello Sanket,

    is the payment difference in line with the payment terms in OBB8?

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    • Hi. Thank you again for your time.

      However, i have already explored on that path. When i am posting clearing document manually (And not through idoc), it is going through for same parameters. The issue is with the idoc posting and hence i am anticipating it is something to do with qualifiers, segments etc which is i am unable to figure out and hence would need the help.

      Regards,
      Sanket

  • Apr 20 at 08:29 AM

    Have a look at OSS note 2255988

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