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Apr 11, 2018 at 03:38 PM

Inbound 820 does not clear Credit Memos for Customer.

413 Views Last edit Apr 19, 2018 at 04:11 PM 3 rev

Hi Expert,

For the US customer, we are receiving a file from a bank through ANSI820. iDoc Basic type is PEXR2002 and Message Type is REMADV.

This file can have for both Invoices & Credit Memos. When the file with Credit Memo is received by the system, it is giving me the error that “The difference is too large for clearing. Message no. F5263”.

Invoice: $100 (Amount in iDoc is 100 USD)
Credit Memo: $10 (Amount in iDoc is -10 USD)
Payment: $90

So even when this should post the clearing document, we are getting the error. Can anyone please suggest what could be the issue here? I have attached the screenshot for iDoc segments for better understanding.

Thanks a lot in anticipation.