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Approval notification emails missing link to login to SRM

Former Member
0 Kudos

Environment: Standalone

I have created the one shopping cart. Then the approver received the Email notification for approving the shopping cart. Link login to the SRM missed in that approver's mail.

Thanks,

Ravi V.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Muthu,

When I am creating the shopping cart the approver normally receive the E mail as:Escalated: Shopping cart of Bill Memore value 799.98 USD. In that mail the SRM web portal link for login by the approver missed.

Thanks,

Ravi.V

former_member183819
Active Contributor
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Hi Ravi

Are you telling that the approver is missing for that workitem?

if it so check agent asignment for that particular task.

regards

Muthu

Former Member
0 Kudos

Hi Muthu,

I got the mail. In that mail web portal link should also appear for log in to SRM portal as a approver.

I missed that Portal link in the mail.

Thanks,

Ravi.V

former_member183819
Active Contributor
0 Kudos

Hi

Please check in swi1 has that link in the description or task description has has that link or not.

regards

Muthu

former_member183819
Active Contributor
0 Kudos

Hi

Can you elobarate more ?

regards

Muthu