Is it possible to email outside of organization?

[Former Member]

Hi,

Is it possible to email crystal reports (in excel spreadsheets)

to email accounts outside of the organization. I have no problem scheduling reports to internal email addresses, but everytime I schedule a report to an outside email the report fails with an error of:

address error. CrystalEnterprise.Smtp: SMTP_E_MAILBOX_UNAVAILABLE_2(550)

We are using crystal server XI release 2.

Any suggestions or comments would be appreciated.

Regards

Kyle

[Former Member · Accepted solution]

The reason for this is (probably) because the Crystal server is not allowed to relay messages.

There's more information [here |;.

[former_member230846]

Hi Kyle,

I would suggest testing on the Job Server machine by using telnet to see if you can email externally from the command prompt. Below is a link of how to use mailman:

http://www.yuki-onna.co.uk/email/smtp.html

Are you able to schedule the report externally without an attachment? I would also suggest speaking to your Exchange Server administrator. There may be logs or restrictions for outgoing emails set on the mail server.

Regards,

Wallie