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SaturnIO Datasoft Pvt Ltd

Unable to use Live Collaboration from browser

Apr 11 at 02:24 PM | 187 Views

Hello. I am unable to use live collaboration from the browser. I get a blank window when I open the same. However, I am able to use it through Sap B1 application.

Thanks in advance.

SAP Business One
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2 Answers

  • Best Answer
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    Former Member
    Apr 17 at 07:55 AM

    Which OS does the customer use for job service?

    If windows, please ask them to restart server tools in services.msc.

    If linux, please use /etc/init.d/sapb1servertools restart to restart server tools.

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    Peter Hartwich
    Apr 13 at 02:13 PM

    Dear Govind, we do not know what information you have already found, also, the version and type of network access is crucial. See e.g.

    2464279 - SAP Business One Live Collaboration Function Updates

    2551235 - Live Collaboration Cannot Be Opened in External Browser Access

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