Hello. I am unable to use live collaboration from the browser. I get a blank window when I open the same. However, I am able to use it through Sap B1 application.
Thanks in advance.
Dear Govind, we do not know what information you have already found, also, the version and type of network access is crucial. See e.g.
2464279 - SAP Business One Live Collaboration Function Updates
2551235 - Live Collaboration Cannot Be Opened in External Browser Access
Hi,
We are using SAP B1 9.3 PL 03 (SQL database). SAP note - 2464279 states that live collaboration can be accessed from the browser. Kindly help.
Which OS does the customer use for job service?
If windows, please ask them to restart server tools in services.msc.
If linux, please use /etc/init.d/sapb1servertools restart to restart server tools.