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Unable to use Live Collaboration from browser

Apr 11 at 02:24 PM

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Hello. I am unable to use live collaboration from the browser. I get a blank window when I open the same. However, I am able to use it through Sap B1 application.

Thanks in advance.

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2 Answers

Peter Hartwich
Apr 13 at 02:13 PM
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Dear Govind, we do not know what information you have already found, also, the version and type of network access is crucial. See e.g.

2464279 - SAP Business One Live Collaboration Function Updates

2551235 - Live Collaboration Cannot Be Opened in External Browser Access

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Hi,

We are using SAP B1 9.3 PL 03 (SQL database). SAP note - 2464279 states that live collaboration can be accessed from the browser. Kindly help.

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Zongyao Shi
5 days ago
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Which OS does the customer use for job service?

If windows, please ask them to restart server tools in services.msc.

If linux, please use /etc/init.d/sapb1servertools restart to restart server tools.

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