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how to change email address

Apr 11 at 01:31 PM

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My company email is changing the domain name. The previous one (the one that I use to access the portal) will be valid for some time. How can I change it? I just found how to change the password but not the email address.

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1 Answer

Troy Cronin
Apr 13 at 10:03 AM
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Hi Erwin

I hope you are keeping well and many thanks for using the SAP Discussion Forums.

In relation to your query on changing the underlying Email Address for Portal Access kindly allow me to provide some clarifications here.

Firstly regarding the Password you are indeed correct and you can find a full walkthrough and comprehensive guidance on achieving this functionality (allowing users to change/reset their-passwords) within the official documentation outlined below:

https://help.sap.com/saphelp_nw73/helpdata/en/49/3d134611786a50e10000000a42189c/content.htm?original_fqdn=help.sap.de

https://blogs.sap.com/2014/11/20/have-you-checked-your-sap-s-user-id-profile-recently/

Now as per your business requirements you mentioned here an email address is the method of access used for the Enteprise Portal therefore I would recommend consulting and cross-referencing the following blog posting with provides an informative overview:

Kindly Update me as per your analysis findings.

I greatly appreciate your time and patience and I look forward to receiving your reply.

Kind Regards,

Troy Cronin - Enterprise Portal Support Engineer


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