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Fiori Apps disappeared

Apr 11 at 11:56 AM

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Hi Fiori Expert?

My KPI Design apps has gone as you see 1 ) screen capture in the enclosed file when I create and publish 2 apps into SAP_CA_BC_SSB catalogue(nalytics - KPI Design) in the Fiori Launchpad. And I can not find KPI Design apps at the App Finder in Me Area: 2) screen capture. But they are still found in Launch Pad Designer.

Would you please help me restore the KPI Design apps in the Launchpad?

Thanks

John

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6 Answers

Suriya Pandiyan Apr 11 at 12:37 PM
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Hi John,

In App Finder, you have pin icons in every tile. Click on it to add it to the launchpad.


tile.jpg (47.6 kB)
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John Park Apr 12 at 09:35 AM
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Hi Konstantia,

When I run F12 for App finder for KPI Design, the below messages have come up:

Can you figure out some root causes and solutions to restore the apps?

sap.ui2.srvc.Chip({sChipUrl:"/sap/bc/ui5_ui5/sap/sbrt_appss1/~E1049505279FF33DC23E546F30461F1E~C/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml"}): CHIP is just a stub - sap.ui2.srvc.Chip. and jquery.sap.global-dbg.js:1022 2018-04-12 18:17:13.453899 The issue is most likely caused by application sap.ushell.plugins.rta-personalize. Please create a support incident and assign it to the support component of the respective application. - Failed to load UI5 component with properties: '{ "enabled": true, "name": "sap.ushell.plugins.rta-personalize", "componentData": { "startupParameters": {} }, "asyncHints": {}, "async": true }'. sap.ushell.plugins.rta-personalize.

2018-04-12 18:17:13.461500 Cannot create UI5 plugin component: (componentId/appdescrId :sap.ushell.plugins.rta-personalize) TypeError: Cannot read property 'forEach' of undefined properties {"ui5ComponentName":"sap.ushell.plugins.rta-personalize","applicationDependencies":{"enabled":true,"name":"sap.ushell.plugins.rta-personalize"}} This indicates a plugin misconfiguration, see e.g. Note 2316443. - TypeError: Cannot read property 'forEach' of undefined at f.init (https://*****/ui2/ushell/resources/~20170531081300~/sap/fiori/core-ext-light.js:26:1743) at

https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:54:2821 at f.constructor (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:54:2905) at f.constructor (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:1811) at f [as constructor] (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:56:3299) at new f (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:56:3299) at e (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:16810) at https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:17556 at r (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:1163) at https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:17536 sap.ushell.services.PluginManager

2018-04-12 18:17:13.542300 The issue is most likely caused by application sap.dfa.help.utils.adapters.fiori. Please create a support incident and assign it to the support component of the respective application. - Failed to load UI5 component with properties: '{ "url": "/resources/sap/dfa/help/utils/adapters/fiori/", "self": { "name": "sap.dfa.help.utils.adapters.fiori" }, "enabled": true, "name": "sap.dfa.help.utils.adapters.fiori", "componentData": { "startupParameters": {}, "config": { "Product": "", "Version": "", "editor": "" } }, "asyncHints": {}, "async": true }'. sap.dfa.help.utils.adapters.fiori


2018-04-12 18:17:13.542399 Cannot create UI5 plugin component: (componentId/appdescrId :sap.dfa.help.utils.adapters.fiori) Error: failed to load 'sap/dfa/help/utils/adapters/fiori/Component.js' from /resources/sap/dfa/help/utils/adapters/fiori/Component.js: 404 - Not found properties {"ui5ComponentName":"sap.dfa.help.utils.adapters.fiori","url":"/resources/sap/dfa/help/utils/adapters/fiori/","applicationDependencies":{"url":"/resources/sap/dfa/help/utils/adapters/fiori/","self":{"name":"sap.dfa.help.utils.adapters.fiori"},"enabled":true,"name":"sap.dfa.help.utils.adapters.fiori"},"applicationConfiguration":{"Product":"","Version":"","editor":""}} This indicates a plugin misconfiguration, see e.g. Note 2316443. - Error: failed to load 'sap/dfa/help/utils/adapters/fiori/Component.js' from /resources/sap/dfa/help/utils/adapters/fiori/Component.js: 404 - Not found at r1

(https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-0.js:92:29653) at t1 (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-0.js:92:31878) at Object.sap.ui.require (https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-0.js:92:34976) at https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:22335 at new Promise (<anonymous>) at https://*****/sap/bc/ui5_ui5/ui2/ushell/resources/~20170531081300~/sap/fiori/core-min-2.js:60:22302 sap.ushell.services.PluginManager


Thanks.

John

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Jocelyn Dart
Apr 13 at 04:09 AM
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Hi John,

Please ALWAYS tell use what solution you are using - is this Business Suite, Suite on HANA, S/4HANA ? Include the release/FPS. If you know it also the SAPUI5 version. It's hard for the community to help when we only have an error message without any context around the technical environment.

Re your issue:

You should not be publishing apps into a SAP delivered business catalog. You need to create your own custom tile catalog and then publish them to that.

Make sure the custom tile catalog is then assigned to the user via their security role, along with any authorizations needed for the underlying CDS Views. Eg. as per https://blogs.sap.com/2017/03/09/sap-s4hana-1610-how-to-create-and-generate-backend-security-authorizations-for-sap-fiori-2.0/

Rgds

Jocelyn

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Hi Jocelyn!

Thank you very much for your kind answer. My system is S4 Hana 1709 SP00.

How can I get the KPI standard apps back to App finder on FLP? What do I have to do? re-install them?

I appreciate your supports.

Best regards,

John

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Hi John,

Ok so thanks!

In that case, please check the user you are using has the SAP_BR_ANALYTICS_SPECIALIST security role. That is the role that grants access to the KPI design apps. I'm guessing someone has changed the security assignments recently and that may be the cause of the disappearing tiles. Or else if it is assigned it is possible the authorization profile has not been generated correctly. Nearly always these sorts of issues are authorization issues - if you don't have access to start the app the system will hide it from you.

In some cases it can be missing activations similar to a could not open app error. You can get some hints on what to check from the guided answer attached to this blog:

https://blogs.sap.com/2017/12/22/leading-s4hana-ux-solving-the-infamous-fiori-could-not-open-app-error/

Rgds

Jocelyn

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Hi Jocelyn,

Thank you for your advice. But even if I have tried checking the SAP_BR_ANALYTICS_SPECIALIST role, it does not work. Maybe some others made it happen.

Kind regards,

John

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Hi John, Check the authorizations profile within the security role has been generated correctly, and that the User Comparison has been run to update it. You might also want to invalidate the Fiori frontend server and OData caches. There's also a risk that you may have corrupted the tile catalog by publishing apps back into a SAP catalog - if you think that might be it please raise a SAP Incident to get help cleaning that up. And you might suggest they at least add a warning...to stop that happening in future !

Rgds

Jocelyn

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Hi Jocelyn,

Thanks again.

Due to my BC efforts, It is solved.

Best Regards,

John

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Ok so it was misconfigured mappings? Please share your solution.. we might try to reproduce and get that written up for others... along with pointing to the tools such as /UI2/FLC.

And again - please don't add custom tiles to SAP delivered business catalogs - treat that like any other modification - as in "do not do"

Rgds

Jocelyn

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Jocelyn Dart - I've observed the tile missing is not authorisation issue more issue with the catalogue (Either not in pfcg role assigned to user or missing target mapping). Wouldn't running /UI2/FLC help identify issues with the role/catalogue?

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Hi Colleen

Sometimes yes ... depends what the problem is. But well done spotting the tool . /UI2/FLIA is another good one.. although it takes a little practice

Rgds

Jocelyn

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Konstantia Zerva-Spanou
Apr 11 at 08:28 PM
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Hello John,

The fact that the Tiles are shown in the Launchpad Designer but not in the App Finder could be for example cause of missing or misconfigured target mapping maintained in the Launchpad Designer, you could check with the developer tool(F12) if you see any specific error in the Launchpad.

Then as Suriya said you have also to pin them in order to be able to see them in FLP. In case you would like to display them by default in FLP Home page you will have to add the catalog in a group and provide the role containing catalog+group to the user.

Have you proceed to any change/upgrade, or you were never able to see those tiles?

Best regards,

Konstantia

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Heli Patel
Apr 13 at 01:52 PM
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What are the recent changes that were made?

What SAPUI5 version are you currently running? https://sapui5.hana.ondemand.com/versionoverview.html

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John Park Apr 14 at 05:50 AM
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Hi Heli!

What do you mean by the recent changes? Do you mean upgrade?

My version is 1.48.1. I guess I need to talk to BC for upgrade.

Thanks.

Regards,

John

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Please go ahead and upgrade to the latest SAPUI5 version. Version 1.48.1 is out of maintenance, also I believe this error is pretty common in 1.48. The latest version now is 1.52.11.

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