ITS Connection not eorking properly...

Hi friends,

I have made a connection to SRM backend system, i made system connection on portal. but unfortunately WAS conections working fine. but ITS not connecting.

Test connection result:

Results

SAP Web AS Connection

Test Details:

The test consists of the following steps:

1. Checks the validity of system ID in the system object.

2. Checks if the system can be retrieved from the PCD.

3. Check whether a SAP system is defined in the system object

4. Validate the following parameters: WAS protocol; WAS host name

5. Checks if the host name of the server can be resolved.

6. Pings the server to see if it is alive.

7. Pings the WAS ping service; works only if the service is activated on the ABAP WAS.

8. Checks HTTP/S connectivity to the defined back-end application

Results

1. The system ID is valid

2. The system was retrieved.

3. The system object represents an SAP system

4. The following parameters are valid: Web AS Protocol (http) Web AS Host Name (uapkb2dh.gep.ge.com:8059)

5. The host name uapkb2dh.gep.ge.com was resolved successfully.

6. The server uapkb2dh.gep.ge.com was pinged successfully.

7. The Web AS ping service http://uapkb2dh.gep.ge.com:8059/sap/bc/ping was pinged successfully.

8. An HTTP/S connection to http://uapkb2dh.gep.ge.com:8059/sap/bc/bsp/sap/ was obtained successfully.

ITS Connection

Test Details:

The test consists of the following steps:

1. Checks the validity of system ID in the system object.

2. Checks if the system can be retrieved from the PCD.

3. Check whether the system object has a valid system alias

4. Check whether a SAP system is defined in the system object

5. Validate the following parameters: ITS protocol; ITS host name

6. Checks if the host name of the server can be resolved.

7. Pings the server to see if it is alive.

8. Checks HTTP/S connectivity to the defined back-end application

Results

1. The system ID is valid

2. The system was retrieved.

3. Retrieval of the default alias was successful

4. The system object represents an SAP system

5. The following parameters are valid: ITS Protocol (http) ITS Host Name (uapkb2dh.gep.ge.com:8059)

6. The host name uapkb2dh.gep.ge.com was resolved successfully.

7. The server uapkb2dh.gep.ge.com was pinged successfully.

8. An HTTP/S connection to http://uapkb2dh.gep.ge.com:8059/sap/bc/gui/sap/its/ was not obtained successfully; this might be due to a closed port on the Firewall.

Test Connection with Connector

Test Details:

The test consists of the following steps:

1. Retrieve the default alias of the system

2. Check the connection to the backend application using the connector defined in this system object

Results

Retrieval of default alias successful

Connection successful

please assist me.