Where do I find SAP Contact Center SP10 hotfixes

I suppose my real question is: why did they change the SCN portal - it was perfect before? And, another question: how do I get at old content from the original forum - I keep seeing "this information was not moved to the new portal" !?

Anyway.... my actual real question is this: are there any hotfixes for SAP Contact Center SP10 yet and, if so, how and where do I find them? I've got the actual SP itself and have installed it okay.

I did try chatting with the support person when the chat box appeared but they said that locating the URL for the hotfixes was "beyond their expertise". I know how they feel ;-)

Many thanks, Adele

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3 Answers

  • Nov 02, 2016 at 12:26 PM

    Hi Adele,

    We haven't released any SP10 hotfixes yet. You can anyhow find the hotfix pages from wiki, direct link below:

    https://wiki.scn.sap.com/wiki/display/ATopics/SAP+Contact+Center+Wiki+Page

    //Jukka

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  • Dec 07, 2016 at 03:43 PM

    Thank you both so much for these replies and apologies for the delay replying. Both answers are helpful and gave me the information I needed. I would like to mark them as 'helpful replies' but this facility has now gone... which is a shame. Thank you both as always though.

    Kind regards,

    Adele

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  • Nov 02, 2016 at 08:11 AM
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