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program can't start because api-ms-win-crt-runtime-L1-1-0.dll is missing

Hello,

When I try to install Crystal Reports on my Windows 7 computer running service pack 1, I'm getting the following error "program can't start because api-ms-win-crt-runtime-L1-1-0.dll is missing from your computer. Try reinstalling to fix this problem."


I've tried re-installing and nothing has worked. Please help

crystalerror.png (17.0 kB)
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2 Answers

  • Apr 10 at 07:32 PM
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  • Apr 11 at 02:00 PM

    Also, you need to have Admin rights to do the install correctly. I would try right-clicking on setup.exe and selecting "Run as Administrator" to do the install.

    -Dell

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