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Former Member
Sep 19, 2008 at 09:49 AM



Hi experts

Can any one explain me what are the customization in service transaction and how it wills effects?

Where we are maintain groups

What is the use of counters?

Ex: I have one product TV it is in Warranty period unfortunately itu2019s not working then how dose service people know wither it is in warranty are not

How does the analyze the warranty period

Please explain me complete process form service request to service billing please take one example also

I will give you full point

Please clarify my problem

Thanks in Advance